Iatf Oversight Development Manager

A new vacancy exists for an IATF Oversight Development Manager to support the Oversight team in the management and governance of the IATF certification scheme.

About Us

The Society of Motor Manufacturers and Traders (SMMT) is one of the largest and most influential trade associations in the UK. Its resources, reputation and unrivalled automotive data place it at the heart of the UK automotive industry.

SMMT is the voice of the UK motor industry, supporting and promoting its members’ interests, at home and abroad, to government, stakeholders and the media.

SMMT represents more than 800 automotive companies in the UK, providing them with a forum to voice their views on issues affecting the sector, helping to guide strategies and build positive relationships with government and regulatory authorities.

PURPOSE OF POST:

• To lead and manage SMMT’s engagement with the IATF reporting certification bodies, ensuring we provide effective governance and management of SMMT reporting certification bodies
• To support and participate in IATF subgroups
• Management of the IATF Complaint Management Process with SMMT reporting Certification Bodies
• To ensure SMMT reporting Certification Bodies understand and implement the certification scheme rules
• To develop and grow the Quality network and QMD as well supporting stakeholder engagement and helping SMMT membership retention and recruitment

QUALIFICATIONS / SKILLS / ATTRIBUTES REQUIRED BY JOB HOLDER:

• Honours Degree or equivalent
• Knowledge and experience of working in an IATF certification body, ideally with scheme management experience
• Detailed technical knowledge of IATF 16949, the certification scheme Rules and the IATF auditor guide
• IATF 16949 3rd party audit experience including use of CARA
• Solid experience of working in the automotive sector
• Solid experience of customer engagement and relationship management at a senior level
• Excellent problem-solving skills and mindset – proven competency in 8D approach
• Excellent communication skills – written and oral; including public speaking – experience of delivering training would be advantageous
• Excellent interpersonal skills – confident, articulate with a persuasive manner
• Highly motivated and target orientated with clear focus on high quality
• Must be confident and credible in dealing with senior executives of large corporate organisations.
• Creative and innovative with the ability to work under pressure and meet targets – able to step up to the challenge when required.
• Have a positive and enthusiastic approach to team-working with a keen sense of shared objectives and common goals
• Must be diplomatic and tactful
• Flexibility, willingness to learn, be involved and adapt
• Ability to multi-task and work effectively on different projects and initiatives
• Self starter with a pro-active approach
• A high level of IT skills – use of Power BI would be advantageous

MAIN DUTIES INCLUDE:

• To lead and manage SMMT’s IATF reporting Certification Bodies ensuring effective implementation of the certification scheme Rules in their systems and processes.
• Lead office assessments and undertake witness audits with SMMT reporting Certification Bodies
• Active nonconformity management with Certification Bodies including repeat nonconformity analysis, looking for trends and systemic issues to address with CBs.
• Development of witness auditors and office assessors through regular calibration activities
• Management of nonconformity appeal process from Certification Bodies
• Performance monitoring and reporting of both the Oversight function and Certification Bodies.
• Plan, deliver and follow up on quarterly certification body meetings
• Lead complaint management process with certification bodies including red supplier programme
• Management of waiver and transfer requests
• Responsible for data privacy with SMMT reporting certification bodies through participation in IATF data privacy subgroup
• Lead the development and delivery of an annual Quality conference and manage the development of other Quality related support activities such as training, webinars and publications
• Broaden engagement and raise profile of SMMT & Oversight by attending, speaking and exhibiting at events.
• Help drive industry engagement and generate leads for membership as well as supporting membership retention campaigns.
• Support the management of SMMT Quality Network including attending meetings and delivery of key priorities
• Support IATF subgroups and other SMMT projects as required

Prospective candidates should contact [email protected] by 11 January 2024, with a CV and covering letter.