ICT Application Support Specialist
Northallerton - Hybrid
£35,579.09 per annum
Permanent, Full Time - 37 hours a week
Our client has a new and exciting opportunity for an ICT Application Support Specialist to join them to work with colleagues across the organisation and ensure that hardware and software is optimised to support business performance.
The role
In this role you will collaborate with internal departments to plan, deliver and support enhanced technologies such as Cloud based systems to drive efficiencies within the business. You will develop new initiatives as required alongside operational activities and provide infrastructure support.
Working with internal stakeholders, you will identify application and system requirements and liaise with 3rd party vendors to plan, implement, train and support these systems.
You will also be required to provide 3rd line support through the ICT Service Desk, assisting with procurement and hardware / software asset management working as escalation point for the ICT Service Desk team.
About you
With experience in a similar role, the successful candidate will have:
Significant experience of working with Office 365, CRM and experience of working with ICT helpdesk / service desk systems
Experience of Microsoft Power Platform, utilising tools for automation of internal processes and tasks.
Experience of server & networking support, application deployment and delivery.
Support and maintenance of Cloud (SaaS) based applications
An understanding of UK GDPR Governance
Experience with on premises to cloud data migrations
Experience in SharePoint administration, site building, maintenance, and integration with MS products and 3rd parties.
A full UK driving licence and the use of a car for work purposes is also essential for this position.
What they can offer in return:
A competitive salary
Extra day of annual leave for birthdays totalling 33 pro rata (inc. bank holidays). Annual leave also increases for every year of service up to 5 years totalling 38 days (inc bank hols)
Defined Benefit Pension Scheme
A range of other benefits
Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. They will be interviewing as applications come in so apply early to avoid disappointment!
They are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and they encourage applications from people who are underrepresented in areas of the organisation.