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SalaryA major UK & international freight forwarding company are looking for an Import road Freight professional for a planning and operational roles, either import or export to plan Full Trailer loads in and out of Europe. The ideal candidate must possess either import or export road Freight experience. The company offer an excellent salary and benefits package, plus training and career development, salary increases etc.
ROLE: Road freight planner
LOCATION: Essex
SALARY: GBP25k to GBP27k
Benefits, 10% annual bonus, 25 days holiday, company pension etc.
ROLE: Looking for an import Road Freight Import/Export operator/planner with focus on Customer Service and freight planning to our international transport department.
The person we are looking for must be enthusiastic about our business and the freight industry, have a positive outlook and a clear focus on high job quality.
The successful candidate, who will be reporting to the department manager, will be responsible for order management, dealing with customer enquiries, import/export documentation, customs clearance and work in close cooperation with our offices across Europe while servicing UK customers.
Timely and effective communication with Customers, partners and internal departments via e-mail/telephone.
Updating / verifying the Order Management System with customer booking details.
Liaise with Operations and overseas offices to ensure customer commitments are delivered upon.
Effective monitoring to ensure deliveries are completed within the agreed timelines.
Ensure that all Collection consignments are conforming to correct information.
Pro-active problem solving with customers and colleagues when issues arise.
Ensure consignments are rated correctly in order to Invoice in an accurate and timely manner.
Provision of PODs to meet customer requirements where necessary.
Provide KPI and reports both externally and internally where required
Resolve Credit Management Queries where necessary.
General Day to Day administrative duties.
EXPERIENCE REQUIRED: Must possess road Freight experience, freight forwarding, in either import or export, knowledge of forms, documents and customs, also excellent customer service skills. Looking for someone who is highly motivated with a good attention to detail.
