In Service Support Technician

In Service Support Technician
Barnstaple (with a mix of office and home-based working)
We are SEA.
Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world.
The In Service Support Technician provides assistance to engineering teams working throughout the lifecycle of a variety of equipment and products in Defence and Non-Defence applications. Particularly during installation, commissioning & decommissioning, tests & trials, repairs, maintenance and other in-service activities.
Join us.
We have a requirement for an In Service Support Engineer, providing support to engineering teams on a variety of Defence and Non-Defence equipment and products throughout their lifecycle
What we offer
Your work, your contribution, deserves to be recognised and rewarded. Have a look at the benefits we offer:
Work life balance:
• Hybrid/flexible working arrangements
• 25 days’ annual leave, plus buy and sell
• Up to 16 days flexi leave accrual
• Half day Fridays
• Reservist in the armed forces receive special paid leave
Family & wellbeing:
• Private medical health insurance & Employee Assistance Program
• All Staff Bonus
• Group Pension Plan of up to 7% employer contribution
• Cycle to work scheme
• Wellbeing centre
• Sports & Social activities
• Employee Discounts portal - online and instore discounts, travel savings etc
• Canada Life GP and financial advice
• Life assurance policy
• Publication and recruitment bonus rewards
• Development opportunities, including LinkedIn learning
Facilities & resources:
• Electric vehicle charging points at all sites
• Private seated lunch areas
• Onsite bistro (Barnstaple office) and free hot and cold beverages
• Onsite showers and toiletries provision
• Free onsite parking
What you’ll be doing
• Assist in the repair, modification, installation and commissioning/decommissioning of Naval and Non-Naval equipment.
• Respond to short-notice callouts (including working offsite for extended periods and outside of normal working hours if necessary)
• Work offshore/overseas supporting activities as required.
• Work within and comment on suitability and accuracy of Equipment Handbooks (BRs).
• Occasionally and where appropriate, provide technical support to the customer including via the Helpdesk.
• Support the production team on electrical, electronic, electro/mechanical, fluid power, mechanical engineering and general assembly skills.
• Work on-board ships, submarines, in dockyards and other Naval establishments and in accordance with MoD and/or Dockyard working practices and procedures.
The skills you need
• Possess good and develop communication skills; written, verbal, etc.
• Work with ISSEs, Work Package & Project Managers to provide accurate progress reports and escalate emergent risks and issues.
• Demonstrate good working practice and exhibit SEA values and ways of working.
• Look for and report opportunities to expand our business.
• Support the writing of reports on activities undertaken and the production of other technical documents.
• Be proficient at working on, electrical, electronic, electro/mechanical, fluid power systems. Especially in fault diagnostics, cabinet, PEC multicore wiring, cable terminations and connectors.
• Be confident and credible to the team, peers and customers.
• Share knowledge and best practice, continually developing theirs and the team’s capabilities.
• Pursue and develop skills, expertise, qualifications and experience to enable progression to ISSE.
Join us and be part of something smaller - with 300 people in the UK and Canada - doing something bigger: protecting what matters.
If you would like to know more, please give our Talent Acquisition Advisor Ethan a call on 01373 852304.
SEA0476N

Proud member of the Disability Confident employer scheme