Company

Victim SupportSee more

addressAddressStoke-on-Trent, Staffordshire
CategoryCustomer Service

Job description

We have an exciting opportunity for an Independent Domestic Violence Advisor. You will be working as part of a dynamic team at New Era delivering crisis intervention, advocacy and support to high risk victims of domestic abuse.

The role will involve supporting service users across the Stoke-on-Trent and Staffordshire area, working 37.5 hours a week. 9-5 Monday to Friday, however flexible working and Saturdays on a rolling rota (1in4) maybe required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

County/Borough
Staffordshire
Office location
Victim Support, Suite 1 Lower Ground Floor, Churchill House, Regent Road, Stoke-on-Trent ST1 3JJ
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Monday to Friday 9am - 5pm with 1 in 4 Saturdays on a rota basis, occasional evening working may be required
Basic Salary
Qualified £27,500 per annum, Unqualified £25,500 per annum
Allowances
Travel expenses
Contract type
Permanent
DBS required?
Yes
Police vetting required?
Yes
Closing Date
23/02/2024
Ref No
5412

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression

About the Role:

As the Specialist Lead supporting Black, Asian and racially minoritised people, you will:

  • provide a pro-active, high quality, frontline service to victims of Domestic Violence and abuse aged 18 and above
  • make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues
  • carry out on-going risk assessment, individual safety planning & offer advocacy and practical support.
  • make proactive contact, providing high quality advocacy & support in line with service user needs
  • attend relevant meetings & forums providing feedback to the wider team
  • build relationships with local organisations to raise the profile of the service.

You will need:

  • Experience of safeguarding, working with complex needs and completing risk management and safety planning is desirable.
  • An excellent understanding of the issues effecting the communities you support including an understanding of the barriers to accessing support.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Benefits

Company pension, Employee discount, Sick pay
Refer code: 2869428. Victim Support - The previous day - 2024-02-24 07:29

Victim Support

Stoke-on-Trent, Staffordshire
Popular Domestic Violence jobs in top cities
Jobs feed

Contracts Manager

S Guest Consultancy Services Ltd

Walsall, West Midlands

£60,000 - £70,000/annum

Customer Service Advisor (Mixed Days and Nights)

Pertemps Leeds

Clayton-Le-Moors, Lancashire

£28,708/annum

Project Quantity Surveyor

S Guest Consultancy Services Ltd

Dudley, West Midlands

£45,000 - £50,000/annum + Package

Pipelines Operations Manager

Northern Gas

Leeds, West Yorkshire

£63,061/annum

Senior Finance Data Analyst - Hybrid/London - £70,000 +Bonus

Nigel Frank International

London, England

£70,000/annum +Bonus

Head of Retrofit

Howells Solutions Limited

London, England

£100,000 - £120,000/annum plus company car/allowance & benefits

TIG Welder

Recruitriteuk

Immingham, Lincolnshire

£21.27/annum

Operations Manager

Erin Associates

Chorley, Lancashire

Technical Analyst (contractor)

Nigel Frank International

Leeds, West Yorkshire

£300 - £350/day

Finance Assistant

The Recruitment Group

Castle Donington, Leicestershire

Share jobs with friends

Related jobs

Independent Domestic Violence Advisor

Domestic Violence Service Manager

James Andrews Recruitment Solutions

£25 per hour via an umbrella company

Swindon, Staffordshire

3 weeks ago - seen

Domestic Violence Support Worker

ROCASA Consulting

13.83 - 15.49 GBP Hourly

Oxford, Staffordshire

4 months ago - seen

DRIVE Domestic Violence Advocate

Morgan Hunt Recruitment

25000.00 - 29000.00 GBP Annual

Oxford, Staffordshire

4 months ago - seen