Address
Form of workCreating Welcoming Spaces for Learning, Teaching and Research.
Doing things differently.
Information Assistant
Salary- £23,809 - £25,426 per annum (pro rata)
Part Time / Permanent
Clifton Campus
About the Role
Libraries and Learning Resources (LLR) provides high quality learning spaces, learning resources, academic skills development, and support services to the diverse students and staff carrying out teaching, learning and research at Nottingham Trent University.
We are looking for Information Assistants to join the customer service team within our busy Library on the Clifton Site.
Please note: This is a part-time annualised hours contract. Your working pattern will be reviewed annually and some changes may be made, however, your initial working hours/pattern will be:
Saturday 36 weeks- Thursday 5pm – 8pm, Friday 4pm – 7pm, Saturday 9am – 5pm
Summer Saturdays x 8 weeks- Saturdays 10am – 2pm.
Some weekend, Bank Holiday and University closure day working will also be required.
You’ll need to be self-motivated, outgoing, confident and in possession of a ‘can-do’ attitude. Your outstanding communication skills, determination to exceed customer expectations and positivity will ensure you fit right in with our award-winning team.
A good working knowledge of Microsoft Office is essential, as is a flexible and proactive approach to work, a natural ability to empathise, and a genuine desire to advise, guide and help others.
If you believe you match the person specification, and have the exceptional people skills needed for success as we strive to enhance the experience of our users, then we welcome your application.
For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly.
Interviews- Thursday 7th March 2024
About Us
Nottingham Trent University is a successful and ambitious university that is recognised for its innovation and inclusivity and being bold enough to do things differently. At the core of our university, our libraries are like the heartbeats that inspire and support independent learning and research.
We're all about teamwork and collaboration. You'll be working closely with our users to co-create and improve our services. Your input will truly make a difference, helping individuals enhance their abilities and unlock their full potential.
Your expertise is what makes you special. You'll be the guiding light, offering valuable advice, assistance, and support to everyone who walks through our library doors or explores our online resources.
For any informal queries about the role or the LLR team, please contact Linda Parker Team Leader, linda.parker@ntu.ac.uk.
Join Us
- Hybrid working - we encourage and offer a mixture of office working and working from home. You're empowered to define how you work best for the benefits of your stakeholders.
- Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
- 25 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
- Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
- Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
- Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
- And a whole lot more…
Come and be part of our success. Apply today.
Safe and Inclusive
At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.
Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
