Infrastructure Engineer

We have a fantastic opportunity for a 2nd Line Infrastructure Engineer to join our fantastic SME Financial Services client.

This is an excellent opportunity to work for a values driven business who are going through an exciting period of growth and transformation. This role covers both BAU support as well as having the opportunity to work in projects.
Our client offers excellent career progression with a promote from within policy. They also offer excellent professional development with time and funds provided to support your professional development across relevant technical areas.
Duties include but are not restricted to;

• Test, Install, maintain, upgrade and continuously improve infrastructure hardware and software.
• Ensure the technology Infrastructure systems operate efficiently in accordance to agreed service availability metrics.
• Ensuring software is kept up to date and aligned with software patching policy.
• Ensure adequate backups are taken and maintained in accordance with documented operational reliance recovery timescales.
• Create, update and review documentation following our systems library process.
• Identify and manage risks.
• Work alongside other technology teams on problems and Incidents.
• Work with Service Assurance on PIRs.
• Assist with project workstreams and BAU tasks where required.
• Be part of the on-call rota (1 week in 5, covering 7 full days - for P1/P2 incidents only)

Experience required

• Minimum 3+ years' experience of working within a Technology Infrastructure engineer role or similar.
• ITIL Foundation would be highly desirable. A keen interest & understanding of Infrastructure technologies is advantageous. Training and relevant certification would be provided.

Technical Competencies
Server Virtualisation | Citrix | Networking | Firewalls | Monitoring | Operating systems including Windows & Linux | Wide area networks | Microsoft | Exchange | Microsoft active directory administration | Backup and disaster recovery