Infrastructure Engineer

DWP. Digital with Purpose.

Do you have experience of Infrastructure and application monitoring or Data warehouse and dashboarding?

Do you want to work with us on a once-in-a-generation digital transformation?

We're looking for an Infrastructure Engineer to join our DWP Digital community.

You will join our DWP Enterprise Tooling Team. We're responsible for managing and maintaining a range of enterprise toolsets that manage the Department's IT Systems Management capabilities. Our team is focused on the delivery of the Dynatrace and Splunk product sets.

DWP services are in demand more than ever before. This financial year is forecasted to see an estimated £244 billion in welfare spending, rising to £260 billion in 2024-2025.

Our digital teams continue to build a complex network of systems and infrastructures, that are the foundations of the modern services we provide.

We're designing services that ensure the confidentiality, integrity, and availability of the vast quantities of personal data we hold, with defence-in-depth controls embedded through a culture of secure-by-design.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Deploying World-class Platforms.

As an Infrastructure Engineer within the DWP Enterprise Tooling Team you will be joining a team of IT Engineers that are committed to designing, developing, deploying and supporting core IT services that underpin the DWP's citizen facing systems.

These services provide monitoring so we know how healthy the network, server or application is.

We can tell how the datacentres are laid out, what power they are consuming, and also ensure DWP are accurately capturing Software Asset information so we know we are correctly and efficiently licensed.

This unique role will involve investigating issues, as and when they arise, ensuring that our monitoring services are running optimally and assisting with product upgrades and patches.

You will be working to ITIL standards across Incident, Problem and Change management as you maintain the Portfolio of Enterprise Tools within our domain to provide a robust and modern enterprise strength capability.

You'll work closely with Tooling product teams, Live Service engineers and application owners to ensure the systems and services, which monitor and manage the DWP estate, are operational and that we produce appropriate application metrics.

What skills, knowledge and experience will you need?

• A working level experience of IT infrastructure concepts is essential as this knowledge will allow you to work in collaboration with a range of internal/external partners, stakeholders and customers.
• Experience in the Systems Management capabilities that we operate particularly Splunk and Dynatrace would be beneficial but not essential as training will also be provided to the right candidate.
• We operate a variety of systems including Windows and various flavours of UNIX. You will be confident remotely accessing servers and have a good level of understanding of Public Cloud and Infrastructure as a Service concepts.
• The ability to provide specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments.

Details. Wages. Perks.

You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you.

We also have all the tools and tech we need to enable our people to work and collaborate flexibly, here we work a hybrid model, with some time at home and some time in a hub with the team.

We offer competitive pay of up to £48,347.

You'll be eligible for a brilliant civil service pension with employer contributions worth over £10,000 per year.

You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.