Infrastructure Engineer

Remote - need to be based in South England to be able to get to data centres in Newport, Exeter and London.

**About Us:**

My Client is a leading provider of information, analytics, and technology solutions to support property transactions, environmental risk management, and property-related finance. Our innovative approach and dedication to excellence have made us a trusted partner for businesses and professionals across various industries.

**The Opportunity:**

We are seeking a highly skilled and experienced IT Systems Engineer to join our dynamic team. In this role, you will be responsible for ensuring the smooth operation of our IT hardware systems, playing a crucial role in maintaining our infrastructure to meet our Service Level Agreements.

**Key Responsibilities:**

- Manage physical server and storage infrastructure to ensure optimal performance and reliability.

- Proactively monitor and analyse internal and external applications and associated infrastructure, resolving issues and escalating when necessary.

- Collaborate with other analysts to maintain information systems according to agreed priorities and standards.

- Keep documentation up-to-date and provide training and support to users as needed.

- Investigate user requirements for application and infrastructure changes, and design and implement appropriate solutions.

- Analyse systems regularly to ensure they can support future capacity and functionality requirements.

- Support IT development processes to deliver new and improved products and services.

- Liaise with 1st and 2nd line teams, application support, developers, product managers, suppliers, and other analysts to ensure the smooth functioning of my clients IT infrastructure.

**About You:**

- Extensive proven experience in a technical support and implementation role, with demonstrated experience providing 3rd line support.

- Strong analytical skills and ability to determine appropriate solutions to complex problems.

- Exposure to Open Source, Containerisation, and DevOps methodologies (e.g., Docker, Kubernetes, Jenkins).

- Proficiency in Linux OS maintenance, including software rollout procedures and backup software management (RedHat Family and/or Ubuntu).

- In-depth experience in technical support across varying hardware and software platforms.

- Experience providing helpdesk-style technical support to internal and/or external users.

- Ability to understand user requirements and translate them into technical solutions.

- Proficiency in varied Windows and Linux operating systems administration.

- Strong networking skills, including LAN/WAN and Internet, with a solid understanding of TCP/IP.

- Experience with virtualization technologies such as VMware, KVM, QEMU, and Xen.

If you are passionate about technology and thrive in a fast-paced environment, we want to hear from you.