Infrastructure Engineer

This is a home-based position but you would be required to visit the office once every few weeks for team meetings etc.

Key Responsibilities and Accountabilities:

• Design, implement, and maintain the organization's and customers infrastructure to meet performance and reliability requirements.
• Deploy servers and services using industry best practices and automation tools.
• Evaluate and recommend new technologies and solutions to enhance the infrastructure.
• Set up and configure monitoring systems to proactively identify and address potential issues for all customers.
• Analyze system performance data to identify areas for improvement and optimization.
• Work closely with support teams to investigate and resolve complex infrastructure-related incidents.
• Define and implement alerting mechanisms to ensure timely response to incidents.
• Create and maintain comprehensive documentation for infrastructure components, configurations, and operational procedures.
• Develop and maintain runbooks for common troubleshooting scenarios.
• Ensure documentation is up-to-date and accessible to relevant team members.
• Implement and maintain failover mechanisms to ensure continuous availability of critical systems.
• Collaborate with cross-functional teams to design and execute disaster recovery plans.
• Conduct regular testing of failover and disaster recovery processes.
• Manage and coordinate system patching and updates to ensure security and performance.
• Develop and execute strategies for minimizing downtime during maintenance activities.
• Stay informed about the latest security vulnerabilities and apply patches promptly.
• Monitor resource utilization and plan for capacity expansion as needed.
• Collaborate with stakeholders to forecast infrastructure needs and propose scalable solutions.
• Implement and maintain tools for capacity planning and performance monitoring.

The ideal candidate will play a crucial role in designing, deploying, and maintaining our infrastructure, ensuring optimal performance, reliability, and security. The Infrastructure Engineer will work collaboratively with cross-functional teams to implement and support a robust technology foundation. If you have a passion for building and maintaining scalable infrastructure, along with expertise in monitoring, deploying servers, and implementing failover mechanisms, we want to hear from you.

Core Competencies

• Proven experience as an Infrastructure Engineer or similar role.
• Strong knowledge of server deployment, configuration, and maintenance.
• Expertise in implementing and managing monitoring and alerting systems.
• Familiarity with automation tools for infrastructure deployment.
• Experience in designing and implementing failover mechanisms for high availability.
• Proficient in system patching and updating processes.
• Excellent documentation skills.
• Strong problem-solving and troubleshooting abilities.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Ability to interpret written requirements and technical specification documents