Purpose of job:
To support the sales team in specifying Capital equipment for projects and prepare technical commercial proposals
Primary Objectives:
- To support the sales team with technical specification of capital equipment
- To prepare technical commercial proposals for capital projects, including installation and commissioning
- Order processing and liaising with purchasing to meet customers delivery expectations.
- To prepare energy audit reports as part of commercial proposals
- To increase business profitably within agreed targets
To support with customer site visits as and when necessary
Core Duties:
- To evaluate customers requirement and visit sites as necessary
- To prepare technical quotations in a timely manner, as required
- To ensure the sales team fully understand the technical detail contained within a quotation
- To liaise with all internal departments as and when necessary
- To work with suppliers correctly specifying equipment
- To assist with customer enquiries both technically and commercially
- To support the sales team in discussing technical proposals with customers
- To react to and where possible solve customer complaints
- To ensure customers are kept up to date with changes to our range of products and services
- To complete all necessary reports as required and enter data in the CRM system
- To perform other reasonable duties as required
Competencies:
- Knowledge of compressed air/gas or vacuum systems
- Engineering qualification or relevant experience
- Experience in dealing directly with customers either in sales or customer service
- Experience in preparing technical proposals
- Speak English to a professional/technical level
- PC Literate, use of ERP, CRM and microsoft office
Professional telephone manner
Benefits:
25 days holiday, plus 8 statutory Bank Holidays
Company car
Company Uniform
Company Pension
Bonus Programme
Company Sick Pay Scheme
Death In Service benefit
Work life balance
Free on-site parking
Healthcare plan
Personal Accident Insurance