Insurance Administrator

Claims Support Administrator

Bedford

GBP25,000 - GBP30,000

Hybrid: Monday to Friday, 9am 5pm

Join a dynamic team as a Claims Support Administrator in Bedford, where you'll play a pivotal role in the insurance industry. This hybrid role offers flexibility, balancing remote work with office hours from Monday to Friday, 9am to 5pm.

If you're someone with a keen eye for detail, a knack for organisation, and a passion for delivering top-notch customer service, then we want to hear from you!

To thrive in this role, you'll need previous experience in insurance administration and telephone communication skills. Proficiency in Microsoft Office is a must-have.

As a Claims Support Administrator, you'll be the backbone of the Claims Team, ensuring that service level agreements are met and exceeded. Your days will be filled with a variety of tasks, from processing requests and managing inquiries to providing timely support to both internal and external customers.

Here's a glimpse of what your responsibilities will include:

• Processing member and intermediary requests efficiently on administration platforms.
• Handling inquiries across all communication channels with professionalism and expertise.
• Daily management of the Claims mailbox to ensure no query goes unanswered.
• Supporting the Claims function with various tasks, including document management, claim payments, and updating members on claim progress.
• Assisting in managing and investigating member complaints, turning challenges into opportunities for improvement.
• Providing crucial administrative support to Claims Managers, contributing to the smooth operation of the team.

If you're looking to take the next step in your career and pave the way towards becoming a Claims Manager, then don't miss out on this exciting opportunity. Apply now and embark on a journey where your talents are valued, and your growth is encouraged!

Apply now or contact Liza for more information: (url removed) (phone number removed).

Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)