Insurance Administrator

Job Description
Connells Group are currently looking to hire an Insurance Administrator to work as part of their General Insurance team based in Milton Keynes. This role is available full time or part time.
As anInsurance Administratoryour role involves managing customer service emails, overseeing financial transactions, maintaining accuracy by processing insurance reports for weekly/monthly/ annual MI.
What’s in it for you?

• Employee discounts and Wellness programme
• Superb training and development programme with clear career progression
• 25 days holiday entitlement in addition to Bank Holidays.
• 24/7 AIG Smart Health (including virtual GP) coverage for you and your family
• 20% discount on Nuffield Health & Fitness club memberships across the UK
• Collaborative and rewarding environment

Responsibilities:

• First point of contact for customers via written correspondence, including email.
• Communicate and track issues affecting fund collection or return for smooth business operations.
• Process dual insurance, write-offs, and refunds, running daily arrears reports and managing default payments.
• Download and process insurance reports for MI.
• Create and develop WPGs aligning with processes across General Insurance Administration.

Your experience and skills will include:

• IT literate (MS Office, internet, email systems)
• Detail oriented, organised and solid administration skills
• Emphatic approach when dealing with customers
• Experience in dealing with customer accounts.
• Experience in finance related tasks such as collections, cashing up, refunds and defaulted payments. – Desirable, but not essential

Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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