Address
Form of work
SalaryJob Type: Full Time, Permanent
Location: Head Office - West Didsbury
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
To deliver effective insurance solutions for the Group across our asset base valued at ~£4.5billion, and to be accountable for overseeing effective claims management, recording and reporting any related risk activity in line with regulatory, insurance and best practice requirements.
What you’ll be doing
- Delivering an effective insurance service that meets the needs of the business, and aligning the insurance provision to reflect changes in our operating environment.
- Working with the business to manage insurance risk and minimise losses – across property, fleet, personal injury and cyber insurance provision.
- Managing relationships with insurance brokers on an ongoing basis
- Managing the procurement of, and subsequent management of suitable insurance contracts for the business – both in terms of annual renewals and broader tenders.
- Establish processes to analyse information on insurance activity for example, activity by geographical area or by claim type to support risk management and loss reduction.
- Writing reports for management and committees to support the sharing of information, the management of risk and strategic decision making with respect to insurance arrangements.
- Ensuring effective administration of systems for recording information about insurance activity including claims, payments made and under excess reporting.
- Providing advice to the wider business on insurance arrangements including the progression of claims, including liaising with the insurer.
- Providing cost information to support the annual budget cycle, and for recharges to leaseholders and shared owners
- Acting as a trusted advisor to the business by keeping abreast of changes in the insurance market.
What you’ll need
- Professional qualification in a relevant field e.g. insurance or equivalent qualification/experience.
- Experience of delivering high levels of customer service.
- Detailed knowledge and experience of the insurance market within the social housing sector.
- Experience of procuring and managing insurance contracts.
- Experience of working with and influencing stakeholders.
- Experience of interpreting data to develop business systems and deliver process improvement.
- Commercial acumen.
- A demonstrable methodical approach to work, with sound organisational skills, within a team environment but also an ability to work on your own.
- Strong communication skills (both written and verbal).
- IT skills particularly experience with Microsoft Word, Excel and database systems.
What we need from you
- A passion for customer service
- A passion for delivering value for money
- You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects
What we give you in return for your hard work and commitment
Pension | DC scheme (up to 10% contribution from both colleagues and Great Places)
WPA | Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members
Annual leave | Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
Flexi time | Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year
Greater Working | We offer Hybrid and flexible working to fit your schedule as well as the requirements of the business, so you can work to your greatest ability
Reward & Recognition | You Count Rewards are individual rewards for going ‘above & beyond’ | Compliance based training bonuses paid annually
Professional fees | The business pays the cost of one relevant professional membership fee for each colleague
The Market Place |high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Health and Wellbeing Initiatives | Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
Please note this will be a two stage interview process. We are looking to hold 1st stage interviews on Tuesday 27th February and 2nd stage interviews on Monday 4th March.
REF-211587
