Address
Form of work
SalaryThe Organisation
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system. Now is an excellent time to join the Refugee Council. Our strategy – which you can read here – sets an ambitious direction which will see us defend refugee protection in the UK against the Government’s corrosive plans with refugees and like-minded allies, united in our desire to create a just, fair and humane refugee protection system. It will also see us delivering direct services that improve people’s refugee protection journey through targeted advice and casework, and strengthening and connecting Refugee Community Organisations with other service providers and advocates.
Main Duties and Responsibilities
Service Development and Management
- To work with the Head of Integration & Employment (I & E), Business Development
and Fundraising departments to create opportunities for the Integration Service to
grow in line with our Integration Service Model. - To ensure services are well planned, managed and delivered to a very high
standard in accordance with organisational and funder agreements.
Staff & Volunteer management
- To support the recruitment of all new staff required within Refugee Council working
on the Integration projects. - To line manage a wide range of service delivery roles in accordance with the
Refugee Council’s policies and procedures including carrying out supervision and
appraisal and staff development.
Specialist Advice, Advocacy and Influencing
- To support caseworkers to provide specialist advice and support to adult refugees
in a sensitive, confidential and professional manner which fully understands the
needs of the individual - To continually develop an in-depth understanding of the issues affecting newly
recognised refugees with a view to becoming and retaining specialist knowledge of
refugees and the barriers that can prevent them from integrating effectively
Equalities and Diversity
- To provide services with due regard for equalities and for meeting the needs of all
potential and actual service users. Ensuring advice services are delivered in ways
which are fully accessible and in a language that they can understand - To work with respect and tolerance for all colleagues, refugees and contacts, and
to value diversity and difference
General
- To participate in Refugee Council working groups, management meetings and
special projects as the need arises - To carry out any other duties appropriate to grade and role
For further information and to apply, please visit our website.
Closing date: 6 May 2024
