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Salary
This role requires an additional security check - you must have a minimum of 5 years consecutive residency in the UK. Details in the ‘Things you need to know’ section.
Job grade
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Business area
Type of role
Intelligence
Investigation
Security
Working pattern
Number of jobs available
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
We operate hybrid working, allowing you to work up to two days a week from home, subject to operational demands.
About the job
Job summary
As an Intelligence Officer you’ll be joining one of the most exciting roles in Government and Law Enforcement, so we’re looking for dynamic and enthusiastic individuals who have a passion for this interesting and varied work.
If you have an open and enquiring mind, love problem-solving and decision-making, based on rules, precedent, and in-depth analysis, and if you can thrive in a high-pressure environment, adapting to changing priorities and demands… this could be the role you’re looking for.
This role requires a keen attention to detail, and you'll draw on your tenacity, resilience, and flexibility. You’ll need to exercise sound judgement and discretion, along with the ability to understand and apply legislation, policy, and procedure.
See what it’s like to work at HMRC:find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
Job description
Intelligence Development Team
You will be joining the Intelligence Development team, which is part of the Law Enforcement arm of HMRC. We pursue criminals, fraudsters and smugglers who attack the UK Exchequer, and build intelligence packages for criminal prosecutions. We also work with our civil colleagues to use all the tools at HMRC’s disposal to prevent and detect serious organised crime.
You can look forward to receiving our highly regarded 12-month training programme, the support of a mentor, and excellent potential for career development.
This role includes working hours above and beyond a normal working pattern, including short notice changes, some evening/weekend/bank holiday work and being on-call (1 week in 4, pre-rostered). You will be financially compensated for this flexibility once trained with £10,100 in addition to your salary - see Flexibility Payment details in the Benefits section.
Training
We recruit candidates based on aptitude, and will provide full training to give you the skills and experience needed to succeed.
Successful candidates will need to undertake a training period of approximately 12-months. This will include online and on-the-job learning, a 3-week residential course and a 2-day Officer Safety Training course. The Officer Safety Training includes physical activity and requires an appropriate level of fitness. You must be able to take part in, for example, jogging, stretching and movement exercises, self-defence and restraint techniques.
Throughout the 12-months you will have a Practical Training Officer to guide you through the process and will receive support from your management team and colleagues.
Successful completion of all training is vital for the role. We provide candidates with as much support as possible but those who do not complete - and pass - all required training cannot remain in the role and may need to be moved to an alternative role within HMRC. If that is not possible, your employment may be terminated.
Training will continue after the initial 12-month period and throughout your career. Other specialist training may also be required, dependent on the team you are placed in and the changing nature of surveillance work.
Reserve Lists
A reserve list may be created if suitable candidates are identified and will last for a period of 12 months. After interview, a single merit list will be created and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
Person specification
You’ll play an important role in our team of around 20 colleagues, and key responsibilities will include:
- Conducting foot and static covert surveillance, and gathering intelligence.
- Undertaking a range of operational, tactical and strategic work.
- Developing quality cases for intervention and criminal prosecution across all areas including complex cyber-attacks, money laundering, smuggling, and new and emerging frauds.
- Travelling and working away from the office, both in the UK and overseas.
- Engaging with counter fraud professionals within HMRC and external Law Enforcement Agencies across the UK.
- Giving evidence in court in relation to your work within the criminal justice system and providing witness statements.
- Working to a standard that can withstand inspection by Team Leaders, the Courts and external authorities, and complying with legislation by undertaking the role of Disclosure Officer in relation to material, created or obtained during an investigation.
- Undertaking a wide range of desk-based duties, including the analysis of material, preparation of applications to Courts, such as Production Orders for financial material.
Essential before you apply
These exciting roles are unique within HMRC and have specific requirements. By applying for this role, you are confirming that you:
- Are a UK National?
- Accept this role is physically demanding and requires mobility and fitness?
- accept that you need to undertake and pass the 12-month training programme which includes residential, online and ‘on the job’ training?
- Are able to work flexible patterns of attendance to meet the requirements of the role?
- Hold a full valid UK driving licence at the point of application and be willing to drive official vehicles - you will be asked to provide evidence of a valid licence if successful at interview*
- We recognise that some people cannot drive due to a disability or underlying health condition and may not be able to meet this requirement. Where this applies, you will be able to request that this requirement is removed by means of a reasonable adjustment. You will have the opportunity to tell us about any reasonable adjustments once the selection process is complete, as well as about any wider support you may need (such as undertaking the physical demands of the role).
Webinars
We will be hosting two 60-minute webinars via Microsoft Teams to provide you with the opportunity to learn more about the role, which will include a Q&A session. These will take place on:
- Thursday 21st March: 13:00.
- Wednesday 27th March: 16:00.
If you would like to attend one of these sessions, please email the RIS Recruitment Service at risai.specialistrecruitment@hmrc.gov.uk with the slot you'd like to attend. You'll be sent a link to join closer to the time.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Delivering at Pace
- Working Together
Benefits
The calculation above is HMRC's annual contribution to your pension based on the national rate salary.
We offer a range of other benefits, including:
- £10,100pa Flexibility Payment (see details below and FAQ attached).
- Access to an extensive range of learning and professional development opportunities, which we encourage all staff to pursue.
- Smarter working options - a mix of three days in the office and two days at home (subject to operational demands and additional attendance which may be required).
- A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30 days, plus public holidays and privilege leave.
- A variety of family friendly options for time off, both paid and unpaid including generous paid parental and adoption leave.
- Access to a range of retail, travel, and lifestyle employee discounts.
- A flexi-time scheme allowing you to vary your start, finish, and break times (subject to operational demands) as long as you work your total hours.
Flexibility Payment
This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays).
In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements.
Note: Payment of FP is dependent on successful completion of role specific training (see the attached document for details).
FP levels are reviewed annually – on a business need and personal basis – and may be subject to change. If you currently receive the Flexibility Payment which may include Transition Protection and/or a Maintained Pension Value, moving to a new role may affect your payments.
About HMRC
HMRC is the UK’s tax, payments, and customs authority, and we have a vital purpose: we collect the money that pays for the UK’s public services and help families and individuals with targeted financial support. We are one of the UK’s largest organisations, with around 66,000 employees, collecting over £605 billion in tax revenue. There are a huge number or roles and areas of work, giving you unrivalled career development opportunities. You canfind out more about us or ask our colleagues a question.
Questions relating to an individual application must be emailed to the RIS Recruitment Service mailbox, detailed later in this advert.
Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
How to apply
The assessment process for this vacancy comprises of 3 stages:
After submission of the first stage of your application you will be invited to complete a Civil Service Numerical Test, Civil Service Judgement Test If you successfully pass the test, you will be invited to complete the final stage of the application.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 31/3/24. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
Behaviour statements
If you meet the minimum pass marks for the online tests, you will be invited to provide a 250-word statement on each of the following Behaviours at Level 2/EO:
- Making Effective Decisions
- Delivering at Pace
- Working Together
Each statement should include working examples and outcomes that demonstrate how your experience aligns with each Behaviour and the key responsibilities. Using the STAR format will help you to structure your examples.
Interview
If your application is shortlisted, you will be invited to an interview. Interviews will be held in person with a panel of up to 3 people and will last up to 60 minutes, consisting of:
Behaviour questions: we recommend that you review the Success Profiles framework and consider examples of how you have demonstrated the Behaviours for this role.
Strength questions: there’s no expectation to prepare for Strength questions, as we are looking for your instinctive, natural responses.
See the Success Profiles framework for how we assess Behaviours, and Strengths.
Vacancy timeline
Dates are provided as a guide only, and may change:
- Apply by 23:55pm on Sunday 31st March.
- Sift/shortlisting: We’ll aim to release results by Friday 5th April.
- Interviews: week commencing 15th April.
We reserve the right to raise the score required at any stage of the process in order to manage numbers.
A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Eligibility
To check that you are eligible to apply, review this eligibility information
Important information for existing HMRC contractual homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible.
Diversity and Inclusion
At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued and supported to achieve their potential at HMRC.
For more information on how we make this happen, review this information on our culture and values
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Locations
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
Security Update
For more information on the level of security checks we will carry out, review this information on security checks
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
If you are unable to obtain (or do not already hold) the required security vetting, we will withdraw the offer of employment. This is because you will not have met the conditions for employment for this role.
If you have any questions about this residency requirement, please contact the RIS Recruitment Service. For more information on the level of security checks we will carry out, review this information on security checks.
Further Information
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process.
Duplicate applications for the same vacancy will also be withdrawn.
Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk
Problems during the application process
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If you think you’ve made a mistake on a short application form (e.g. you’ve ticked the incorrect eligibility box), please contact hmrcrecruitment.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.
Please use the subject line to insert appropriate wording e.g. Please re-open my application - 341896 & vacancy closing date 31/03/24. Please note that we cannot amend or re-open your application if you have submitted your full application in the interests of fair and open recruitment.
For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
