Internal Communications Manager

We're on the hunt for an experienced Internal Communications specialist to join our Brand and Communications team.

With a new firmwide growth strategy launched, and our Marketing & BD strategy signed off by the Board, this a great time to join our firm.

What's the team and role about?

Our Brand and Communications team raises the profile of Womble Bond Dickinson and ensures that our positioning is communicated consistently across all internal and external communication channels.

The Internal Communications Manager will set, deliver, manage, and measure the corporate and strategic aspects of our Internal Communications, to build pride and confidence in the firm amongst everyone who works here.

You'll work closely with senior leaders across the firm to showcase the quality of; our clients and the work we do; our people; the role we play in our communities; and our strategy and leadership.

Another critical stakeholder relationship will be with our HR team and our Internal HR Communications Executive, who manages our intranet (The Hub). You'll be expected to collaborate with them to ensure that different internal communication activities are well planned and coordinated.

What will you be doing?

Working alongside colleagues in the Brand and Communications team, you'll be responsible for:

• Developing and implementing Internal Communications strategies that build pride and confidence amongst everyone in the firm.
• Working with our Managing Partner and Chair to ensure that our vision and strategy is properly communicated and embedded across the business, and that everyone is clear about the sort of firm we want to be and what we're doing to achieve it.
• Planning and executing an integrated comms plan that includes town halls, webinars and other internal activities that facilitate transparent communications between leadership and our people.
• Providing strategic counsel to senior leaders on effective internal communication approaches during times of critical events.
• Collaborating with cross-functional teams, including HR, IT and Learning & Development to ensure consistent messaging and alignment with firm initiatives.
• Working alongside our HR team to align and develop consistent, engaging Internal Communications and strategies on both a domestic and international level.
• Creating, curating, and distributing engaging content through various channels such as our intranet, emails, newsletters, and video.
• Measuring the effectiveness of our Internal Communications efforts through data analysis, surveys, and feedback, and making recommendations for improvements.
• Researching and analysing Internal Communications trends, industry best practice and emerging. technologies to identify latest ideas and tools to continually improve our Internal Communications.
• Support and promote key internal projects, WBD networks and products to consolidate messaging, and strengthen their impact through effective communications.
• Work with and advise other functions across the firm to develop internal marketing campaigns and help ensure that all internal messages are aligned to reflect the firm's strategy, brand, values, and behaviours. 

Why should you be excited about the role?

Our Internal Communications role will be very exciting if you enjoy connecting with people, creating engaging content, and shaping the culture and vision of our firm.

• With a defined and signed off Marketing & BD strategy you know that we're serious and committed about what we're doing.
• We've committed to our brand and have just completed a brand refresh – with a brand proposition centred around our people, there is so much to talk about.
• An openness to try new ways to communicate our news, events, and initiatives, will give flight to your creative side.
• With a solid internal communication strategy in place, it just needs your passion and vision to bring it to life.
• You'll spend lots of time in and amongst a group of people who are hungry and all focused on raising the profile of their work and the potential for more internally, so there'll be lots of energy, conversations and knowledge sharing between everyone.

Who's this role right for?

To be successful in this role you'll need as a minimum:

• A track record of challenging norms, delivering new initiatives, and exploring diverse communication channels.
• Experience of collaborating to find and tell the stories that foster a sense of belonging and community within an organisation.
• Experience of providing channels and platforms to showcase achievements, foster pride and instil confidence among employees.
• Ability to connect organisational strategy with individual contributions, emphasising how work supports overall objectives.
• Experience of working alongside senior leaders, coaching, and influencing Internal Communications approaches.
• Proven track record in Internal Communications within the legal sector or other professional services.
• Experience using a range of communications tools and packages.

What makes it great to work here?

We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits!

As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working, full-time or part-time working patterns.

Through our DEI initiatives we create an environment in which difference is valued. We have an Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). Find out more about ED&I at WBD here. We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right hand side of this page. Please also let us know if you need this job advert or the application form in a different format.

We will offer an interview to candidates with a disability or long-term condition who meet the minimum criteria for this role. You can opt into this scheme within the application form. Your response to this question is only used for this purpose, is only visible to the recruitment team and is not used for data monitoring. 

We are an in-house recruitment team and will always aim to fill our roles directly in the first instance. If you're an agency, please click here for ways that you can work with us.