Internal Exceptions Management Executive

Location: HuddersfieldSalary: Competitive plus quarterly bonusContract: PermanentHours: 37.5 hours per week
Eager to venture into the world of Account Management? Our Client Relationship Team have a fantastic opportunity to join us as an Internal Exceptions Management Executive, taking ownership of the day to day requirements and analysis of claims for a portfolio of clients.
You will be tasked with delivering a pro-active approach to claims management, with focus on ensuring that all repairs are progressing as planned, having challenging conversations with our repair network, identifying innovative solutions to support progression of our client’s claims and liaising with key client contacts.
What’s in it for you?
Salary- Competitive salary depending on experience, plus a quarterly bonusAnnual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!Pension- 3% Employer Contributions.Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.
About you
You’re a proactive and self-driven individual who can confidently communicate at all levels with good interpersonal and presentational skills
You’re a real ‘people person’ who can build trust and support at all levels across a wide network of departments, clients, and partner
You will possess excellent communication and relationship skills
You are confident using Microsoft including Outlook, World and Excel.
About us
FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.
We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.
Be part of our future
Our place is a great place to work! If you would love to join our fantastic Client Relationships team as an Internal Account Executive apply today to find out more!