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SalaryJob Title: Internal Sales & Customer Service Advisor
Salary: £25,000 - £27,000 DOE
Shifts: Monday to Friday
Location: Birtley, Gateshead
Our client is a leading metal extrusion company. You’ll be the first point of contract for customers, efficiently understand their needs and advice accordingly. You’ll work closely with other departments to ensure that customers receive the highest service.
The Internal Sales & Customer Service Advisor Role:
- Working closely with different departments to ensure that customers receive the best service
- Answering inbound calls
- Handling difficult situations effectively
- Communicating through various channels
- Updating ERP systems
- Building rapports with customers
Our Ideal Internal Sales & Customer Service Advisor Candidate:
- Previous Customer Experience
- Attention to detail
- Previous experience with ERP systems
- Full UK Driving Licence - required to travel to different sites
- Ability to communicate effectively at all levels and work as a part of team
- Confident telephone manner and excellent interpersonal skills
- IT skills - MC Office
- Able to manage workload and prioritise
- Good work ethic
The Internal Sales & Customer Service Advisor Benefits:
- Global organisation
- Free parking
- Excellent working environment
- Permanent opportunity
- 27 paid days holidays per annum + 8 bank holidays
- Workplace Pension Scheme
If you are interested in the Internal Sales & Customer Service Advisor opportunity please apply directly through this website or call Jacob Thomas Associates.
