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Form of workThe Role
The role operates as a bridge between Customers and Engineering teams. You will be responsible for the initial technical resource for the company and managing the application evaluation stage of the sales process. You will build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes as well as being able to source solutions to meet their needs.
Responsibilities:
- Managing and understanding and interpreting customer requirements
- Producing designs and costed solutions to satisfy these requirements, whilst maximising the benefit for the company
- Production of quotations/tenders in a timely, clear, detailed and accurate manner.
- Follow up quotations in a timely manner to secure profitable orders
- Provide pre-sales technical expertise and product education to new and existing customers
- Ensuring orders are processed quickly and that information allowing for design and manufacturing is passed to the relevant department
- Supporting the Contracts, Engineering and Production departments
- Building relationships with customers and potential customers to understand their requirements.
The Candidate
- HNC in electrical engineering or equivalent apprenticeship.
- Previous experience in a similar role such as a technical pre-sales position
- Customer focused approach with excellent communication skills
- Strong technical mindset and able to read and interpret technical data and translate to others
