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SalaryInternal Sales Executive Required!
My client design, manufacturer and distributes high quality, energy efficient commercial lighting products. Operating since 1991, our client offers a range of internal and external luminaires, while also offering bespoke products to align any requirements.
Due to company growth, they are looking to recruit an Internal Sales Executive to join their friendly team. This position is a front-line role to inbound customer enquiries, including technical project requests, providing essential customer service excellence.
(Internal Sales Executive) - Position Overview
- Creating product and project-based quotes, including system design and take-offs.
- Working with Technical department provide customers with solution design (driver /led board allocation).
- Ensure and track that the Internal Sales department respond to all enquiries in a timely manner.
- Processing of orders ensuring customer is updated on order progress as required.
- Ensure that the Internal Sales department Chase up with the customer all old Quotes and update status /timing on ACT CRM.
- Keeping ACT CRM up to date.
- Create basic /copying existing BOM and part no.'s as required on Sage.
- Liaise with all key departments (Purchasing, Credit control, Production, Design, technical, dispatch) to ensure order /enquiries are responded in a timely manner.
- Putting orders onto the system.
- Raising proformas.
- Occasionally be available to attend client sites.
- Provide input into marketing on Website alterations/corrections as required.
- Producing reports from Sage as required.
- Liaise with suppliers on pricing and technical requirements with support of purchasing team as required.
- Represent Internal Sales in department managers meetings.
- Undertake any other duties that may reasonably be requested.
(Internal Sales Executive) - Position Requirements
- Experience in a similar role within a manufacturing environment
- Experience in the electrical industry is desirable.
- Excellent customer service skills
- Excellent verbal communication and active listening skills
- Experience working with telephones and handling multiple calls and emails daily.
- Patience, time management skills and the ability to prioritise tasks.
- Ability to work independently and as part of a team.
- Excellent numeracy skills for accurate and speedy calculation of sales quotes etc.
(Internal Sales Executive) - Position Remuneration
- 8am - 5pm Monday to Friday
- Annual salary: £26,000 to £31,000 depending on skills and experience.
- 23 days holiday + bank
- Free parking
- Company pension
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