IQA - Retail Management/Hospitality Wales

FIND are a specialist staffing business, servicing the Skills, Learning & Apprenticeship markets across the UK.   We’re representing one of the largest providers in our industry, providing training across all four nations in the UK. Our client are Ofsted grade 2 and have 5,000+ active apprentices on program have been working in training for 30 years.
 
Role: Internal Quality Assurer/IQA (Hospitality & Retail)
Reports to: Lead Internal Quality Assurer
Location: Candidates will be based in either Wales, or Northern Ireland. The role is predominantly home based with travel across Northern Ireland and Wales once every 3 months. All travel, flights and hotels are paid for.
Salary: £31,637 (unqualified) £32,637 (qualified)
 
Candidate Background
My client are looking for either qualified IQA’s or will also consider apprenticeship trainer, or coaches who want to go into a quality role. You will be conducting quality checks for x9 Hospitality & Retail Trainers. Previous exposure working within these qualification areas, or competency to do so is required. The perfect candidates will have worked in retail and in a front of house hospitality environment and then gone on to work in apprenticeships & training as a Trainer/Coach, or IQA.
The Job

• To conduct quality assurance activities in line with the Quality Assurance Strategy
• Produce and maintain sampling plans based on risk and in line with the Quality Assurance strategy.
• Conduct observations in line with Quality Assurance strategy.
• Give clear, accurate and timely feedback to Reps both verbally and written, via Maytas and monthly reports.
• Identifying and facilitating best practice in line with delivery models
• Ensure all supporting quality assurance records comply with our Quality Assurance Procedures including Data Protection
• Lead standardisation activities to ensure accuracy and consistency of assessment decisions.
• Mentor and Support Assessment Staff to develop and comply with teaching and assessment standards.
• Understand the Principles and Practices of Internally Assuring the Quality of teaching, learning & assessment.
• Work closely with Line Managers to develop on-going development plans for individual Reps.
• Participate in continuous improvement activities to identify strengths and areas for development within provision.
• Conducting learner and employer voice interviews

  Person Specification

• Key Technical Skills / competencies within sector
• Experienced assessor
• Occupational expertise in line with appropriate assessment strategy
• Comprehensive knowledge and understanding of Internal & External Verification standards.
• An understanding of how internal procedures conform to awarding organisation requirements.

 
Company / Industry Knowledge:

• Experienced qualified assessor – must hold relevant assessor qualification.
• Consistently maintains Green Grade as an assessor /trainer.
• Occupational expertise in line with the appropriate assessment strategy.
• Has maintained own comprehensive CPD.
• Has undertaken mentor roles and responsibilities.

 
Qualifications:

• General Certificates in Education
• Assessor Awards
• Verification Awards Desirable
• Teacher/Training qualifications (desirable)
• Functional Skills Maths and English Level 2 or equivalent
• Occupational certificates