It Admin Support Assistant

Benefits that come with the position of IT/Admin Support Assistant

• 22 days holiday
• Extra day off for your birthday if you have a satisfactory absence rate
• Death in service x 4 salary
• Long term sickness cover
• Eye care vouchers
• Discount site for restaurants, cinema, retailers etc
• Joint pension contribution scheme via Scottish Widows (4.5% employee contribution & 4.5% employer contribution)
• On-site parking
• 24/7 employee assistance programme
• On-site tea and coffee

Salary is £25,000 for the position of IT/Admin Support Assistant.

Our client based in Poole is one of the South's fastest growing insurance brokerages, and they are looking to recruit an IT/Admin Support Assistant to join their team.

PURPOSE

We are seeking a highly organised and detailed-orientated IT/Admin Support Assistant. This position will play a crucial role in ensuring the smooth functioning of operational processes, supporting various departments within the organisation. The position is based in the Poole area and the successful candidate will contribute to the overall efficiency and effectiveness of business operations.
RESPONSIBILITIES

• Adminsitration duties
• 1st Line low level IT service desk suppport - escalating issues to the IT Manager.
• Data management
• Updating the company website
• updating information on the company database
• Prepare and maintain operational documentation and reports
• Ensure compliance with industry regulations and internal policies
• Provide support to clients, suppliers and internal stakeholders regarding operational queries
• Collaborate with business functions to address and resolve operational issues.
• Identify opportunities for process improvement and efficiency
• Collaborate with various departments, including sales, service, digital and binders and schemes, to streamline operations.
• Participate in team meetings and contribute to a positive working environment.
• Participate in training programs to enhance skills and knowledge

The ideal candidate for this role will evidence

• Previous experience in a similar operations role.
• Strong attention to details and organisational skills
• Excellent communication and interpersonal skills
• Proficient in using MS Office applications and insurance specific software
• Knowledge of insurance policies, procedures and regulations.
• Ability to work independently and collaboratively in a team environment.
• Problem-solving skills and a proactive approach to addressing challenges.

Immediate interviews offered for the position of IT/Admin Support Assistant to candidates who show relevant experience on their CVs.

Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union.

From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy.

Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.