It Administrative Coordinator

Role: ITAdministrative Coordinator

Location: Blackburn, BB1 2FA- Office Based

Contract: Full Time / Permanent

Salary: Up to £30,000 dependant on experience & Bonus Scheme

Company: EG Group

About the role…

The Administrative Coordinator in the IT department plays a crucial role in supporting the department's operational and project-based needs. This position requires a blend of administrative prowess, technical understanding, and excellent communication skills to ensure the smooth functioning of the IT department.

We are seeking a highly organized and proactive Administrative Assistant to join our IT department. The ideal candidate will provide administrative support to ensure efficient operation of the office, assist with the management of IT projects, and facilitate communication within the IT team and with other departments.

This role requires a blend of technical understanding, excellent communication skills, and the ability to manage multiple tasks efficiently.

This role operates within an office environment but may require occasional visits to various departments or external vendors. The ability to adapt to fast-paced IT projects and deadlines is essential.

Duties and Responsibilities

• Provide administrative support to the IT department, including scheduling meetings, managing calendars, and organising departmental records.
• Assist in the preparation of regularly scheduled reports, presentations, and IT documentation.
• Facilitate internal and external communication by managing emails, phone calls, and other forms of correspondence.
• Collecting and producing regular team communications.
• Liaise with other departments and external vendors to resolve issues and ensure smooth operation of IT services.
• Scheduling and attending meetings, taking minutes and maintaining confidentiality.
• Pro-actively sharing knowledge and communications across relevant teams.
• Supporting in administrative tasks, including the tracking of costs and the creation of purchase orders (training given).
• Creating and distributing technical and business documents, including board packs, presentations, and reports, adhering to company guidelines.
• Supporting the senior team with administrative duties.
• Perform other administrative tasks as needed to support the IT department.

Candidate Requirements

• Proven experience as an Administrative Assistant, Personal Assistant, or similar role, preferably within an IT or technical environment.
• Strong understanding of Office Management Systems, procedures, and IT-related terminology.
• Excellent time management skills and the ability to prioritise work.
• High attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to multitask.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) and familiarity with email scheduling tools.
• A basic understanding of IT infrastructure and operations is advantageous.

Benefits & Rewards

• Performance Based Bonus Scheme.
• Employee Life Assurance.
• EG Group Discounts - up to 15% off at our stores and food to go restaurants.
• ASDA Discount Card - 10% off all ASDA stores.
• EG Cares Benefits - exclusive discounts across 900 retailers.
• Smart Health - 24/7 online GP access, health checks and health and wellbeing support.
• Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice.
• Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group.
• Waterside Café - freshly prepared meals at affordable prices.
• Free Secure Car Parking.
• Dress Down Fridays.
• Flexi-Time.
• Prayer and Ablution Facilities.
• Sit / Stand Desk Facilities.
• Work Anniversary Rewards.
• Free Eye Test.

Who are EG Group?

EG Group is one of the world’s leading independent convenience retailers with an extensive network of sites across international markets in the United Kingdom & Ireland, Continental Europe, Australia and the United States of America.

Founded in 2001 by the Issa family with the acquisition of a single site in the UK, today the company is at the forefront of delivering an innovative approach to forecourt convenience retail.

At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel.

Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio of leading retail brands, and through strategic network acquisitions supported by a program of new-to-industry developments.

Every day, our committed workforce tirelessly delivers our products and services to millions of customers alongside supporting the local communities in which we operate.

Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.