It Operations Lead (Skegness)

Job Advert
A new IT Operations Lead vacancy has arisen in our fast growing company. This is a fantastic opportunity to join our IT team.
LOCATION: SKEGNESS - HEAD OFFICE, HOLLY ROAD, SKEGNESS WITH OCCASIONAL WORKING AT OTHER SITES IN LINCOLNSHIRE
JOB TITLE: IT OPERATIONS LEAD
JOB TYPE: FULL TIME, PERMANENT
REPORTING TO: IT Manager
HOURS OF WORK: Monday to Friday, 8.00am to 4.30pm (with 1-hour unpaid lunch)
SALARY RANGE: £30,000 - £37,000 (DEPENDENT ON SKILLS AND EXPERIENCE)
Introduction
Micronclean is one of the UK’s largest providers of workwear solutions and cleanroom consumables, employing over 450 people,
predominantly in Lincolnshire. Our passion is to be the first to develop new technological solutions that change the shape of the
markets we serve creating quality and efficiency for our customers.
Micronclean plays a vital role in its supply and processing of specialist workwear to cleanroom (pharmaceutical, medical,
aerospace) and manufacturing (steel making, engineering, automotive) organisations. The company also manufactures and sells an
extensive range of cleanroom consumable products worldwide. The company has an ambitious and clear growth vision in the UK and
internationally.
Job Role and Key Responsibilities
At Micronclean our IT team provides industry-leading technologies to ensure we meet the needs of our internal and external
customers, including our own garment management software and a range of web solutions for customer interface.
We’re looking for a talented and passionate IT Operations Lead to join our IT team. You will join a team of 8 IT specialists who
provide both hardware and software solutions to our customers. The role is a fantastic opportunity for an individual to improve
business efficiency and productivity through innovative and quality IT systems: designing, developing, maintaining, and improving
all hardware and networking infrastructure.
The day-to-day role will involve serving internal customers’ support requests and tracking issues via a ticket logging system. The
wider role will involve working on exciting new projects, using a variety of technologies to come up with innovative new solutions
to problems and ideas.
The role’s key responsibilities will include:
* Day-to-day coordination and supervision of the IT Support team
* Maximising uptime of all hardware and network infrastructure, and availability of business services
* Producing specifications for and implementing new or modified hardware and network infrastructure systems
* Creating and owning processes for the optimal running of the internal hardware/infrastructure function
* Second/third line support of hardware and network infrastructure systems and client-level hardware and software
* Designing and participating in cyber security risk management activities (Disaster Planning, Vulnerability/Penetration Testing,
Risk Assessments, Preventative Maintenance)
* Installation, configuration, and maintenance of all networking equipment, including but not limited to routers, firewalls, and
switches.
* Installation, configuration, and maintenance of client devices and physical and virtualised servers, databases, and storage
* Configuration and maintenance of all aspects of Active Directory and Microsoft 365 administration, including Exchange Online
* Configuring and maintaining data back-ups in line with policy
* Installation, configuration, and maintenance of service packs and security patches
* Creating and maintaining relevant documentation
* Maintenance of IT asset register
* Assisting IT team members, where needed
* Participate in scheduled out-of-hours projects and maintenance, as well as respond to out-of-hours IT emergency calls.
* Regular travel to local production sites, and occasional travel to other UK or International sites if required.
* Full-time site-based work
Core Skills
Essential:
* A demonstrably strong working knowledge of hardware and network infrastructure
* A demonstrably strong working knowledge of cyber security risk management
* Practical experience of Windows Server & SQL Server administration
* Extensive knowledge of all Active Directory roles and features, including install, maintenance, and troubleshooting
* VMware administration, maintenance, and support
* Microsoft 365 administration, maintenance, and support
* FortiGate firewall administration, maintenance, and support
* HP Nimble storage administration
* Veeam server backup administration
* Excellent problem-solving skills
* Good interpersonal skills
* An ability to maintain excellence and deliver innovation
* Full UK/EU driving license.
Desirable:
* Bachelors Degree (or degree equivalent) in a related subject (e.g. Computer Science or STEM).
* Any MCSA, MCSD, MCSE certification or other Microsoft role-based certifications.
* ITIL 4 certification.
* Experience working with engineering devices (e.g. PLCs, IoT, AI cameras)
* Manufacturing industry experience.
* Cyber Security Accreditations or Qualifications.
CLOSING DATE FOR APPLICATION: FRIDAY, 9TH FEBRUARY 2024
Interview date: Week commencing 12th February 2024 (exact date TBC)
WE RESERVE THE RIGHT TO CLOSE THIS VACANCY EARLY, OR CHANGE THE CLOSING DATE, IF WE RECEIVE THE SUFFICIENT NUMBER OF APPLICATIONS
FOR THE ROLE. THEREFORE, IF YOU ARE INTERESTED, PLEASE SUBMIT YOUR APPLICATION AS EARLY AS POSSIBLE.
Why Work for Micronclean as an IT Operations Lead?
There are many reasons to join the Micronclean family, but here are just a few more:
* A generous yearly bonus paid every January, to all staff.
* Relocation package of £2,000.
* Possibility to work from home for up to 3 days a week.
* 30 days’ annual leave (including bank holidays), increasing to 33 days for loyalty service.
* Company Sick Pay scheme.
* Company pension contributions of 5% of salary.
* Employee Assistance Programme (EAP), private counselling and other schemes to support employees with their mental health and
wellbeing.
* Annual Family Fun Days, fully paid for by the business.
* A growing, family owned, highly successful business, with a history spanning back to the 1920s.
* Highly committed to investing in people and training, with a proven history of opportunities and promotions from within for
employees who wish to progress.
* A great culture, represented in our company values known as the SKIEs.
* The knowledge that you are making a difference, playing a role in key supply chains such as the Covid-19 vaccine.
About Micronclean
Micronclean is a family-owned business based in Lincolnshire and the company provides products and services to various industries.
Our current focus areas include rental of specialist work wear to cleanroom industries (pharmaceutical, medical devices,
aerospace), and of protective workwear to manufacturing industries (engineering, automotive). The company also manufactures and
distributes a range of cleanroom products, which it sells in the UK and exports throughout Europe and further afield, including
India, Australia, and Canada.
The company has an ambitious vision for growth both in the UK where we are investing in all our plants and abroad where our plant
in Bangalore, India has recently been commissioned and is supporting the production of Covid-19 vaccines in India.
More information about Micronclean can be found on our website (https://www.micronclean.com/ [https://www.micronclean.com/])
including a copy of our vision and values (the Micronclean SKIEs) by using the following link:
https://www.micronclean.com/assets/downloads/Micronclean_SKIEs_Booklet_2017.pdf
[https://www.micronclean.com/assets/downloads/Micronclean_SKIEs_Booklet_2017.pdf]
IF YOU WISH TO SPEAK TO SOMEONE ABOUT THE ROLE OF IT OPERATIONS LEAD IN MORE DETAIL, PLEASE EMAIL HR@MICRONCLEAN.CO.UK
[HR@MICRONCLEAN.CO.UK] WITH YOUR NAME AND TELEPHONE NUMBER, OR APPLY HERE.

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