It Operations Lead

IT Operations Lead

Skegness - with other sites in LincsGBP30 - 37k + attractive benefits package

Can you lead a team of 8 IT specialists who provide industry-leading technologies (hardware and software solutions) to internal and external customers?

The IT Operations Lead role is a fantastic opportunity for an individual to improve business efficiency and productivity through innovative and quality IT systems: designing, developing, maintaining, and improving all hardware and networking infrastructure.

The day-to-day role will involve serving internal customers' support requests and tracking issues via a ticket logging system. The wider role will involve working on exciting new projects, using a variety of technologies to come up with innovative new solutions to problems and ideas.

The IT Operations Lead will be responsible for:

• Day-to-day coordination and supervision of the IT Support team
• Maximising uptime of all hardware and network infrastructure, and availability of business services
• Producing specifications for and implementing new or modified hardware and network infrastructure systems
• Second/third line support of hardware and network infrastructure systems and client-level hardware and software
• Designing and participating in cyber security risk management activities (Disaster Planning, Vulnerability/Penetration Testing, Risk Assessments, Preventative Maintenance)
• Installation, configuration, and maintenance of all networking equipment, including but not limited to routers, firewalls, and switches.
• Installation, configuration, and maintenance of client devices and physical and virtualised servers, databases, and storage
• Configuration and maintenance of all aspects of Active Directory and Microsoft 365 administration, including Exchange Online
• Installation, configuration, and maintenance of service packs and security patches
• Maintenance of IT asset register
• Assisting IT team members, where needed
• Regular travel to local production sites, and occasional travel to other UK

The critical technologies for this role are:

• VMware
• HP Nimble / SAN Storage
• FortiGate firewalls / but skills could be transferable from Cisco products
• Veeam Backup software
• Network skills as they have multiple connected sites

The core skills for this role are:

• Excellent problem-solving skills
• Good interpersonal skills
• An ability to maintain excellence and deliver innovation
• Full UK/EU driving license

This role would suit a strong technical skilled 3 rd line engineer looking for to step up into a team lead role.

What you will receive in return:

• Great starting salary
• Hours of work - 8.00am to 4.30pm with 1 hour lunch
• Financial assistance with relocation costs up to GBP2000
• 30 days' annual leave (including bank holidays), increasing to 33 days for loyalty service
• A generous yearly bonus paid every January, to all staff (3-5% of wages)
• Company Sick Pay scheme
• Company pension contributions of 5% of salary
• Mental Health and Wellbeing support and programmes
• Employee recognition initiatives
• Training and Development opportunities
• Annual Family Fun Days, fully paid for by the business
• Great supportive environment at a company that is growing significantly and is highly profitable

My client

Our client are one of the UK's largest providers of workwear solutions and cleanroom consumables.

They are rental providers of specialist work wear to cleanroom industries (including pharmaceutical, medical devices, aerospace), and of protective workwear to manufacturing industries (engineering, automotive).

Their passion is to be the first to develop new technological solutions that change the shape of the markets they serve creating quality and efficiency for their customers.

The company also manufactures and distributes a range of cleanroom products, which it sells in the UK and exports throughout Europe and further afield, including India, Australia, and Canada.

The company has an ambitious and clear growth vision and has built its first factory outside of the UK in India.

If you feel you have the necessary skills and experience and meet the criteria above please apply below.