AddressAs we continue to grow in Europe, we’re looking for an additional IT Support Specialist in London who, as part of our IT global team, will be helping to build our IT infrastructure and providing day to day services to our European based employees.
In this role, you will be responsible for:
- Responding to IT support tickets, providing remote (helpdesk) and onsite (deskside) support.
- Supporting users in the UK and EU which will include travelling to regional offices based in London and Amsterdam.
- Troubleshooting hardware and software problems across both Microsoft & Apple products.
- Configuring, installing and maintaining all office technical equipment, including laptops, printers, monitors and other IT peripherals.
- Providing network assistance across Conference Rooms, LAN, Wireless, VPN and Firewalls.
Requirements:
- 3+ years proven working experience in IT supporting in 100+ users
- Excellent ability to install, administer and troubleshoot hardware and software (Windows OS and Mac OS X)
- Experience with G-suite, Microsoft Office 365, Azure and AWS
- Experience with Windows Server environments
- Knowledge of Microsoft Active Directory and MDM
- Experience with Fortigate and PaloAlto firewalls (nice to have)
- Customer service-oriented skills
- Strong communication skills and ability to thrive under pressure
- Excellent analytical and problem-solving skills with attention to detail
- Advanced troubleshooting and multi-tasking skills
Why join Tipalti?
Tipalti is one of the world’s fastest-growing fintech companies. We free finance professionals to lead by modernizing the entire payables operation. We are a well-funded, late-stage start-up backed by high-profile investors. Our 2021 Series F funding round raised $270 million, valuing us at over $8.3 billion. With total funding of just over $550 million, and with more than 4000 global customers, Tipalti is one of the most valuable private fintech companies in the world.
At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Interested in learning more about us?
Tipalti is the only company handling both global partner payments and accounts payable workflows for high-velocity companies across the entire financial operations cycle: onboarding and managing global suppliers, instituting procurement controls, streamlining invoice processing and approvals, executing payments around the world, and reconciling payables data across a multi-subsidiary finance organization. Tipalti enables companies to scale quickly by making payables strategic with operational, compliance, and financial controls. Through Tipalti, our clients can efficiently and securely pay thousands of partners and suppliers in 196 countries within minutes.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 98% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.
