It Support

Bulkhaul Limited provide a global service for the distribution of bulk liquids and powders and has representation in over 100 countries worldwide. The operation is controlled from our corporate headquarters in Middlesbrough, supported by Bulkhaul offices strategically located in the United States, Japan, Singapore, Korea, Brazil, Belgium and Germany.

Are you passionate about technology and ready to embark on a new rewarding career journey? Continued growth of our business provides several career opportunities within the organisation. We are now seeking a highly motivated IT Support Engineer to join our IT Department full-time at our head office in Middlesbrough. The Successful candidate will work as part of the IT team resolving IT issues for our group of companies. We have used and will use a wide range of software technologies, always focusing on meeting business requirements.

The successful candidate will earn a competitive salary based on skills and experience.

What can you expect in return?

• Private Health Cover
• Pension Scheme
• Life Insurance
• 25 days holiday per annum plus all statutory bank holidays
• Own transport is recommended due to location

Key Responsibilities

• Support and maintain end-user IT systems within the group.
• Continuously monitor and maintain systems and networks.
• Liaising with internal staff to log and resolve issues efficiently.
• Responding to requests for support from internal users (via telephone, email and helpdesk)
• Installing and updating software from our Inventory/Deploy application.
• Patching end-user machines
• Other software updates when required.
• General I.T Repairs and maintenance
• Basic Telephone PBX adding users/updating handsets.
• Basic networking for office moves or new users.
• Using Microsoft Office tools to view and update documentation.
• Occasional out-of-hours support or maintenance to meet business needs.

Some of the technologies the candidate would be expected to deal with include:

Windows Desktop and Server, Microsoft 365 product suite, Mail and Web filtering, and other products relevant to the different businesses in the group.

Core Skills/Attributes

• 2 Years of Technical Experience
• Advanced knowledge of Microsoft Office products - Word, Excel, PowerPoint etc
• Knowledge of Microsoft 365 Tenant administration
• Fundamental knowledge of IT hardware and software troubleshooting
• Ability to quickly learn/adapt and solve problems
• Knowledge of basic networking, VLANs, Basic Configuration
• VMWare
• Server/Storage administration
• Firewall configuration
• Mitel Telephone Systems
• SQL
• NinjaOne RMM

The candidate must have a driving licence as support will be provided across multiple sites.

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!