Address
Form of work
SalaryIT Support Technician
Please note this role is fully onsite and the location is difficult to get to by public transport. Please only apply if you live within a 45 minute drive from the Cheltenham area.
Our client, based in the Cheltenham area, are looking for an IT Support Technician to join their team on a permanent basis. Working very closely with the IT Manager, this role will be responsible for delivering onsite and remote IT support and escalating IT issues when necessary. This role will be suitable for someone at the beginning of their IT career or someone with a couple of years of experience looking to learn new skills/technologies from an experienced IT Manager.
Main Duties:
- Delivery and installation of end-user hardware.
- Diagnosing and resolving hardware-based technical issues.
- Supporting and maintaining on-premise and cloud based Microsoft server/desktop environments.
- Active directory / Office 365 Administration.
- Installation of software to desktops and laptops.
- Anti-virus installation and management.
- Maintaining and updating technical documentation as delegated.
Experience:
- A passion for IT, with experience of working in an IT support Team including ability to manage and prioritise multiple activities.
- Be proactive, friendly and approachable with effective communication skills.
- Have a genuine concern for quality, striving to do an excellent job, as an individual and team member.
- A practical mindset and perseverance due to the nature of the role.
- Microsoft Dynamics knowledge will be an advantage
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/
