It Support Technician

Due to company growth an opportunity has arisen for an IT professional to join our client, a non-profit organisation who pride themselves on their company values and services. This will be a full time, permanent position based from their welcoming offices in Tewkesbury.
The ideal candidate will have previous experience working within an IT Support role. To be considered you must have a passion for IT with the ability to manage and prioritise multiple activities. You must also have experience of Windows 10 and Networking (TCP/IP, DNS, DHCP).
As our client are going through a continued growth period this is a really exciting time to join the business, they love to promote from within so progression opportunities will be available at all angles.
Responsibilities:
-Delivering onsite and remote support
-Perform effective and informative fault finding and troubleshooting activities
-Delivery and installation of end-user hardware
-Diagnosing and resolving hardware-based technical issues
-Supporting and maintaining on-site and cloud based Microsoft server/desktop environments
-Active directory / Office 365 Administration
-Installation of software to desktops and laptops
-Anti-virus installation and management
-Maintaining and updating technical documentation as delegated
Candidate Attributes:
-A passion for IT, with experience of working in an IT support Team
-Ability to manage and prioritise multiple activities
-Have a proactive and friendly approach with effective communication skills
-Windows 10, Networking (TCP/IP, DNS, DHCP)
Hours: Monday – Thursday 8:30am – 5pm, with an early finish on a Friday, 8:30am – 4:30pm
Salary: Up to £28k per annum + excellent company benefits including 28 days holiday + bank holidays, Christmas shutdown, free onsite parking, cycle to work scheme, fantastic pension scheme, death in service, company events and discounted gym membership