It Support Technician

Here at Sealey, we are seeking to recruit an IT Support Technician to join our dedicated team based in Bury St Edmunds, Suffolk.  You will join us on a permanent basis andin return, you will receive a competitive salary plus benefits.

The Company

Would you like to work for one of the UK’s leading hand, power tool, and equipment distributors?  Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors.

Responsibilities as our IT Support Technician will include:

• Working as part of a team to deliver high quality support to internal staff remotely and in person
• Taking ownership of the purchasing & maintenance of all IT Assets
• Assisting with the maintenance of on-premises and cloud IT Infrastructures
• Installing, configuring and maintaining relevant IT software and hardware including Desktops, Laptops, Thin Clients and Printers
• Championing new technology in the business and helping to train staff in IT best practice
• Creating and maintaining documentation to a high standard, relevant to the roles core responsibilities
• Supporting IT Project leads with project delivery as and when required

What we’re looking for in our IT Support Technician:

• Knowledge or experience managing an ADDS environment using RSAT for Windows
• Experience with Office 365 Exchange, Teams & SharePoint
• The ability to deploy PC’s & Laptops on Windows 10/11 Pro
• Someone enthusiastic and keen to develop their IT knowledge
• A person with a high attention to detail and strong work ethic
• Excellent communication skills with the ability to relay information to users at all levels
• An analytical approach to problem solving

Benefits our IT Support Technician will receive:

• Holidays rising to 25 days (after qualifying period) + public holidays
• Pension scheme
• Life assurance scheme
• Health cash plan
• Staff discount on Sealey and Dellonda products
• Free on-site parking

If you are interested in becoming an IT Support Technician and you feel your skill sets match the above criteria then click ‘apply’ now, we’d love to hear from you!