It Systems & Data Insight Assistant

IT Systems & Data Insight Assistant

Hours: 25 hours a week

Salary:  £16,554 (£24,500 FTE)

Location: Horsham

Closing Date: 17 June 2024*

*We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note that we are unable to accept sponsorship applications and you will need the Right to Work in the UK.

About The Role

Join our team at Age UK West Sussex, Brighton and Hove and play a vital role as an IT Systems & Data Insight Assistant. You'll be instrumental in supporting our IT Systems and Data Insight Officer in collecting, processing, and analysing data to drive our organisation's strategic and operational initiatives. Your responsibilities will also include aiding in report production, maintaining our Customer Relationship Management system, and providing essential first-line IT support to ensure smooth operations across our IT systems. Join us in making a difference in our community!

What you’ll do:

• Data Management: Utilise your expertise in database systems, including Microsoft Excel, to efficiently collect, process, and analyse data crucial for our strategic and operational initiatives.
• CRM: Assist in the maintenance and development of our Customer Relationship Management system, helping us to better understand and serve our community.
• First-Line IT Support Superstar: Tackle IT support issues with finesse, ensuring our systems run smoothly and our team stays productive.
• Support: Support our IT Systems and Data Insight Officer in keeping our digital infrastructure in top shape.
• Data: Take charge of maintaining and updating our information systems, ensuring accuracy and compliance with data protection regulations.
• Communication: Keep our team informed of changes to data systems and support them in effectively inputting client and project data onto our CRM.
• Innovate and Collaborate: Work alongside our team to design and implement new methodologies for data collection, manipulation, and presentation, driving innovation across the organization.
• Insightful Analysis: Assist in analysing reports generated from our database systems, providing valuable insights for business development and partnership endeavours.

  If you're passionate about using IT and data to make a difference in the charity sector, we want to hear from you. If you feel you have the passion for the role but may not have all the skills, we’d still love to talk to you, so please do get in contact.

  This position is based at Lavinia House, Horsham, RH12 1GZ.

  If you need help with submitting an application, please do email recruitment@ageukwestsussex.org.uk and we  will contact you to help.

  Benefits

  At AUKWSBH we value our people and as such our staff benefits include:

  • Flexible Working Option Ongoing professional training and development 28 days annual leave plus bank holidays (pro-rata for part time staff) Eligible for Blue Light discount scheme BUPA Employee Assistance Programme (EAP) 4% auto enrolment pension with Life Assurance

  About AUKWSBH

  We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.

  We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.

  Equality, Diversity and Inclusion

  We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Age UK West Sussex, Brighton and Hove.

  We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best. so please contact us should you require any adjustments to allow you to apply/undertake your role.

  To apply please visit our website and download an application form https://www.ageuk.org.uk/westsussexbrightonhove/get-involved/work-for-us/  or email your CV to recruitment@ageukwestsussex.org.uk

  Should you be successful, you will be subject to a variety of checks, including DBS and references.