It Systems Engineer

Overview
We are seeking an experienced IT Systems Engineer to join our dynamic team. The ideal candidate will have a passion for technology, a strong understanding of IT systems and solutions, and a proactive approach to problem-solving. As an IT Systems Engineer, you will play a crucial role in supporting and enabling IT change, troubleshooting and resolving IT problems, and contributing to the strategic direction of our technical infrastructure.
Responsibilities

• Support and enable IT change initiatives following ITIL version 4 framework and recommendations.
• Troubleshoot and resolve IT problems related to hardware, software, and networks.
• Maintain and support our technical estate built around Microsoft tech stack, Meraki, SaaS solutions (including our bespoke workshop management system), and SSO.
• Collaborate with internal teams and stakeholders to understand business requirements and translate them into technical solutions.
• Design, implement, and maintain cloud and network solutions to ensure optimal performance of business systems.
• Develop and implement disaster recovery plans to ensure business continuity.
• Create and maintain comprehensive solution documentation, including system configurations and troubleshooting guides.
• Communicate technical information effectively to both technical and non-technical stakeholders.
• Collaborate with IT teams, business units, and suppliers to trial, onboard, and embed new systems.
• Adhere to IT governance and security best practices.

Qualifications

• Experience with a wide range of Microsoft technologies and SaaS solutions.
• Proficiency in working with both off-the-shelf and bespoke products.
• Familiarity with ITIL version 4 framework.
• Strong planning and organizational skills with the ability to prioritize effectively.
• Exceptional written and verbal communication skills.
• Ability to build and maintain relationships with stakeholders at all levels.
• Positive approach to problem-solving with a solution-oriented mindset.
• Experience working in a collaborative team environment.

Who are Solus and what can they do for you?
Solus is one of the largest body repair groups in the country, wholly owned by Aviva employing over 1000 expert people across 27 UK locations and have repaired over 700,000 vehicles in the last 15 years.

• Competitive bonus
  
• Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family
• Our excellent benefits and rewards packages
• Competitive employer matched pension contributions
• Discounts on Aviva products and services
• Savings and benefits schemes
• Discounts and schemes for electric vehicle purchase for all employees
• Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen
• Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields
• Links with Thatcham to get the best products and training here in the UK
• We have a variety of locations, hours and working patterns to suit our customers, business, and you.
• We interview every disabled applicant who meets the minimum criteria for the job.

Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you.
We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future.
What next?
Please apply online and our recruitment team will be in contact within 14 days