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Form of workHours: Full-Time
Contract: Permanent
Salary: £45,225-£47,379
Closing Date: 22nd of April 2024
Location: Hammersmith Campus
About us:
At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Ambition, Innovation, Accountability and Inclusion.
We have three College sites across West London, Ealing, Hammersmith and Southall. By bringing your skills to the College you will have a wonderful opportunity to make a difference to these students’ education and their future. As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities.
About the role:
Ealing, Hammersmith & West London College are looking to recruit an outstanding IT Systems Engineer with significant experience in the administration, development and support of a multi-domain virtualised Windows environment.
The IT Systems Engineer will be part of a support team which is responsible for all College IT systems and services. Reporting to the Senior Systems Manager, the post holder will undertake all such activities within the purview of the role; assist with the administration, support, and development of the IT infrastructure, including data centre technologies (servers, storage), network (LAN, WAN, WLAN), Cloud services and communications technologies.
The IT Systems Engineer will work within a 2nd line capacity, supporting the 1st line engineer team taking ownership of incidents logged with the Service Desk and delivering comprehensive, timely and high-quality customer service.
The Person
The ideal candidate will have a successful track record of administrating, developing and providing technical support within a complex multi-domain, multi-site Windows environment. An eye for detail with the ability to multi-task within an agile environment. A motivated self-starter with strong interpersonal skills is key as the role involves communication with staff, learners and external agencies.
In addition to the above, you will have the following:
- Experience of working within a medium to large multi-site organisation as part of a busy IT Service Desk
- Demonstrable experience in the administration of a virtualised Windows Server environment and all server roles and services
- Exceptional systems administration skills across the Microsoft technology stack, including Active Directory, Group Policy, Hyper-V clustering and virtualisation, System Centre and other native Microsoft services and applications
- Strong understanding of networking, being able to troubleshoot, configure and resolve network connectivity issues.
- Experience with installation and upgrade of server hardware and other data centre technologies
- Experience in administering Cloud services such as Google Workspace and/or MS Office 365
- A sound understanding of information security and firewalls
- Experience with PowerShell scripting will be advantageous
What we offer:
- Our team are important to us, and we offer a wide range of benefits to recognise the hard work put into supporting our learners.
- As a member of the support team, you will receive:
- Eye care vouchers
- Cycle to Work scheme
- Season ticket loan
- Computer loan
- Local Government Pension Scheme (LGPS)
- Continuous Professional Development
- Access to the Colleges Employee Assistance Programme (EAP)
- Discount at the College on on-site hair and beauty salon
- Access to Perkbox, our employee rewards and discounts platform
Important Information:
The safety and welfare of our learners and staff is extremely important to us and this is why we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. Please note, it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children. For further information about our Safeguarding and Prevent policy, please view the documents attached.
We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief and marriage and civil partnership.
To apply, please complete an application form before the closing date specified, as CVs will not be accepted. Please ensure you also include a supporting statement as part of your application. We may close the application deadline earlier than expected, so please ensure you submit your applications as soon as possible.
