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Form of work
SalaryWe are looking for a Systems & Applications Engineer to join our Tools Operations Network Tooling Team within Capita IT&N Operations. The role will be an internal customer facing position and will require demonstrable experience and knowledge of Cisco and/or Juniper Network Infrastructure as well as knowledge of Windows & Linux IT Infrastructure hosted Tooling such as monitoring, access control & security, & network management.
What you'll be doing:
- key member of team of Network Systems & Applications Engineers responsible for the delivery of ITIL based framework of support activities, consisting of request, problem and change management. This includes the co-ordination of timely technical solutions and responses, including liaising with third party support and external contractors; monitoring progress and keeping users appraised.
- provide 1st/2nd line support and administration of Monitoring services such as network device performance monitoring, traffic monitoring, VoIP quality monitoring, configuration backup, user network device tracking, an overlay providing Service Availability Monitoring SLA's, and front-end load balancers.
- provide 1st/2nd line support and administration of role-based access control services such as LDAP integrated Identity Services Engine (TACACS), RADIUS Services, Security Logging (Syslog), SIEM integration, and two factor authentication, underpinning a remote desktop farm providing RemoteApp Services.
- provide 1st/2nd line support and administration of network management tooling such as wireless network management, network device automation, smart network device licensing gateways, mail & web security gateways, IP Address management, public DNS services, and NTP Services.
- perform service/application patching & release updates, maintain network device backup schedules, and run daily checks on platform/systems.
- participate in the design process and undertake build/deployment of complex application platforms, and services.
What we're looking for:
- experience of SolarWinds Network Management & Monitoring tooling.
- excellent stakeholder management
- Provision of ITIL Services
- knowledge of Windows Server Build and/or Support.
About Capita Technology and Software Solutions
TSS is right at the heart of Capita, as we work to create a technology-led organization. You'll be part of a Capita-wide network of 55,000 experienced, innovative, and dedicated individuals across multiple disciplines, sectors, and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What's in it for you:
- A competitive basic salary
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
