IT Systems & Network Technician - Hybrid

Due to the growing success of this company, we are recruiting an experienced IT Systems & Network Technician for our medical equipment distributor client based in Milton Keynes.

This role comes with a competitive salary, bonus and excellent benefits.

Primary Responsibilities:

• Maintaining and supporting Microsoft Systems; Microsoft Server operating systems, Windows operating systems, Active Directory, 1st/2nd/3rd line support for server/client systems (capable and willing to operate at all levels), Print servers and file servers.
• Maintaining and improvements of office network technology; Cisco routing and switching, VLAN, WiFi6, Full compliance and resilience understanding, Firepower configuration, Robust access control, 1x Authentication.
• Maintaining and supporting Microsoft Cloud Systems; Microsoft 365 admin consoles, Microsoft Azure, Exchange Online, EndPoint Manager (InTune).
• Basic support of SQL Services; 1st line support and troubleshooting within SQL systems and environments to support the business.
• SharePoint Administration; Assist with day-to-day running of SharePoint systems and services, manage all project planning for SharePoint development and deployment.
• Ticket Management; ITIL awareness, Operating to SLA and achieving KPI targets of varying ticket priorities to maintain an optimum IT service, ensuring good practice in change management is constantly applied in line with IT services.
• New starters & leavers; Be able to efficiently set-up users in hybrid active directory environments, conduct IT inductions with new starters, maintain asset register to ensure complete traceability of IT equipment.
• Security; Maintain compliance with ISO27001 Cyber essentials+ audits, ensure best practice security methodologies are utilised with every day working, protect security posture within the business utilising and developing the security tools available.
• Environmental; Adhere to company environmental rules and regulations at all times, use best practice procedures as directed regarding waste etc.
• General Housekeeping; Protect and maintain company property, maintain expenses within guidelines, assist the company as required, promote the business at all times as a leader in the IVD (In-Vitro Diagnostics) market.

Qualifications and Experience Requirements:

Essential:

• 5 plus years' experience of working and providing IT Support.
• Expert with Active Directory, DNS
• Expert network troubleshooting and designing skills
• Experience setting up and administering Windows Server
• Active Qualifications in Cisco or must have used it actively in most recent role
• Administration and proven support of Microsoft Azure, Exchange online, Office 365, Endpoint.
• Understanding of problem/change/Incident management

Bonus 17 - 22% of salary