It Training And Support Officer

Prospectus is excited to being working with UK Youth in their search for an IT Manager, who will manage the day-to-day IT operations of the charity. This is a full time, permanent position, based in London (Hybrid).
 
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives. UK Youth plays a unique role in addressing; the lack of investment into the youth sector, the lack of cross sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
 
Reporting to the Head of Operational Improvement, the IT Manager will ensure the smooth and effective management of day-to-day IT operations, including operational management of all IT systems and their maintenance, governance, digital and data security, and procurement. The post holder will act as the first line of IT support, managing the service desk function of the IT team, ensuring an effective service for users across the charity. Finally, the IT Manager will manage and monitor IT data protection, ensuring GDPR is up kept throughout the organisation.
 
To be successful, you will have demonstrable experience in IT operational management, with experience resolving IT challenges. You will have strong technical knowledge in both software and hardware, including Microsoft 365, Cyber Essentials etc. You will have demonstrable interpersonal and communication skills, with an ability to build rapport and relationships with stakeholders across all levels of the organisations. Finally, you will have an understanding and an appreciation of the work that UK Youth do, with empathy with the needs of young people.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  
The hiring managers are reviewing applications on a rolling basis, please initially submit a CV to learn more, and ensure you don’t miss out.