Strategic Support Officer

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The HR Assistant will provide comprehensive administrative support to the HR department, facilitating the efficiency of operations of all HR functions. This role is essential for maintaining an organised HR system and processes, assisting with data management, and ensuring compliance with HR policies. 

About the Role:

1. Maintain accurate and up-to-date human resource files, records, and documentation.
2. Assist in preparing and maintaining reports on HR activities (staffing, recruitment, training, grievances and performance evaluations).
3. Accurate data entry of HR information systems to maintain data integrity.
4. Assist with data retrieval and reporting for compliance and HR planning.
5. Conduct regular audits on all HR trackers to correct discrepancies or missing documents in line with GDPR.
6. Regularly audit the HR information system (Personio) to ensure all profiles and documents are up to date. 

About You:

To be successful in this role, you will need:

1. Education to degree level standard.
2. Previous experience as a HR Assistant, Staff Assistant, or relevant Human Resources/Administrative position.
3. Experience with HR software and database (e.g. HRIS systems like Personio, Cascade).
4. Good interpersonal and communication skills and the ability to liaise effectively with people at various levels.
5. Strong ability to handle confidential and sensitive information with discretion.
6. High level of accuracy and attention to detail in all aspects of the work.

 Why you should apply:

We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As a HR Assistant, you will have the opportunity to work closely with people from all levels of the organisation and help Muslim Aid to achieve its strategic priorities.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
•  Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.