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Salary Job Purpose:
As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.
We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.
If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.
We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.
RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.
For further information, please visit: RWS
The Business Operations department provides operational support to the Global Commercial sales teams and provides the critical link between sales, finance and customer support. This role will primarily revolve around the sales order process with responsibilities for new and renewing business, ensuring accurate records are maintained to capture data on company wide sales to support accurate reporting and analysis.
The team works closely with many other departments to ensure all activities are in line with contractual, operational, legal and financial guidelines and policies. Sales enablement and training are key to the department’s success as we strive to continuously improve and simplify the sales process. Welcoming innovating and collaborative team environment we work together to bring the best ideas to deliver the best results.
This is a position for a 1-year fixed-term employment contract.
Job Overview:Key Responsibilities
- Partner with global sales and renewal teams to facilitate the order process.
- Build and maintain strong cross functional relationships with key departments including Sales, Legal and Finance.
- Review orders and supporting documentation submitted for processing, check for completeness and clarify any issues, update CRM system accordingly.
- Ensure the integrity and consistency of corporate data.
- Investigate and resolve discrepancies, escalating where necessary to line manager.
- Review and update CRM system with all contractual and deal related information.
- Prepare and distribute reporting to various departments and levels of organization.
- Assess and advise current sales and business practices to provide innovative approaches for improved efficiency and effectiveness.
Skills & Experience
- Highly numerate with excellent attention to detail
- Fast learner with a proactive attitude
- Flexible and adaptable to change
- Team player with the ability to work on own initiative as required
- Ability to communicate confidently
- Excellent time management and deadline oriented
- Knowledge of CRM systems ideally Salesforce.com
- Previous experience in a fast paced, sales orientated company
- Strong business acumen
- Strong facilitation and influencing skills
- Educated to degree level ideally in a business related discipline.
At RWS, we’re here for one purpose: unlocking global understanding.
As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.
We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.
If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.
We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.
RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.
For further information, please visit: RWS
RWS embraces DEIand promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
