Address
Salary Hi, I'm
Rita Dias
, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll do
- You will assist the project team in the identification and analysis of a customer's business and technical requirements
- You will track business processes, documents critical requirements, details, and solutions and communicates status to internal and customer teams
- You will troubleshoot, analyze, document and escalate issues to team lead as necessary
- Operational support of live events during ad-hoc weekends through proactive monitoring, troubleshooting and fault resolutio
- You will collaborate with cross-functional teams to implement given specific direction, limited UI changes to PC, Mac, mobile, tablet, and connected TV devices
- You will build a basic understanding of third-party integrations and will be responsible for documentation and testing of those specific integrations
- Tests and maintains applications/tools that integrate with our customer systems
- You will work with a major motorsport client and partners on the continue delivery of new services and improvements
You should have
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
- Bachelor’s degree in computer information systems, Computer Science, Engineering (Telecommunications), Business (with concentration in Computing or Information Management) or related field or the equivalent work experience
- 3 years of experience in consulting or software implementation environment contributing to project teams and meeting deadlines
- 3 years’ experience in customer facing role and knowledge of application software projects/programs with IT systems
- 3 years’ experience in Managed Services and/or Operational Support
- Proven experience contributing to multiple work streams
- Proven ability to leverage and apply knowledge of RESTful Web Services
- Practical knowledge and understanding of relational databases and construction of SQL queries
- Previous experience implementing and testing front-end consumer-grade web, and mobile device applications
- Work flexible days/hours (Work on a weekend when required)
Who will love this job
- A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
- A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
- A game changer – you dream big and push the limits of what's possible to improve for yourself and others
- A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
- A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions
Perks & Benefits
- Work from home, with ad-hoc visit to the client’s office
- Emotional and mental well-being support
- Education assistance
- And so much more!
Our Story
CSG
empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, our technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are good people who are committed to doing good work. We're high on respect and low on ego, making us an easy company to do business with and a best place to work. We cultivate a culture based on integrity, innovation and impact across all our
locations
, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. Learn more
Location(s):
GB.Woking.Remote
