Address
Form of work
Salary Job Description
My Client based in Loughborough is looking for a dynamic and confident person to join their National Accounts team as a Key Account Co-ordinator.
Loughborough based - Monday to Friday 08:30 - 17:00.
As a Key Account Co-ordinator you will be accountable for :
Managing the performance of major accounts
Attending client facing meetings
Identify opportunities to enhance the service delivery
Ensuring the CRM systems are up to date
Ensure Performance metrics are met
Accurate invoicing
Monitoring numerous customer specific inboxes
Maintaining customer web based portals
Uploading of worksheets and/or complaints
Resolving queries and/or complaints
Be point of escalation for own accounts
Successful candidate must be :
Passionate about their role
Enjoy interactions with clients
Driven to improve customer service levels
Be able to multi task
Be friendly and approachable
Tackle issues with a positive attitude
Please submit your CV / Call (phone number removed) ask for Michelle or send your CV directly to (url removed)
