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Form of workRegional Consultant / Key Account ManagerMain Purpose of Job: Responsible to the Area Sales Manager on all matters pertaining to sales and service activities. To service and support the existing client base in line with company policies, ensuring a high level of client satisfaction, and actively seek and develop opportunities for the sale of additional services within the client base. The achievement of appropriate and agreed sales targets through prospecting, identifying client needs, preparation of written proposals, negotiating, closing, and any necessary follow-up, including all relevant paperwork.To service and support the existing client base in line with company policies, ensuring a high level of client satisfaction, and actively seek and develop opportunities for the sale of additional services within the client base. The achievement of appropriate and agreed sales targets through prospecting, identifying client needs, preparation of written proposals, negotiating, closing, and any necessary follow-up, including all relevant paperwork.Key Responsibilities and Accountabilities:* Accomplish sales targets.* Ensure the legal obligations of the company are met on the client site in relation to HSE legislation L8.* Maintain and develop existing and new customers through planned individual account support, ensuring a high level of customer satisfaction is achieved.* Ensure all contracted activities are carried out in a timely manner within the existing client base in line with company procedures.* Ensure all sales opportunities are fully exploited.* Inform the Area Sales Manager of any problems and competitor activity within an area.* Manage the territory effectively for both sales and service functions.* Produce timely and accurate statistics and reports relating to sales and service.* Ensure the relevant “Customer Information Management” systems are maintained, including a computerized customer and prospect database.* Be involved in the appropriate level of customer training.* Absorb training as necessary and attend all courses, seminars, and training meetings arranged.* Accomplish sales targets.* Ensure the legal obligations of the company are met on the client site in relation to HSE legislation L8.* Maintain and develop existing and new customers through planned individual account support, ensuring a high level of customer satisfaction is achieved.* Ensure all contracted activities are carried out in a timely manner within the existing client base in line with company procedures.* Ensure all sales opportunities are fully exploited.* Inform the Area Sales manager of any problems and competitor activity with an area.* Manage the territory effectively for both sales and service functions.* Produce timely and accurate statistics and reports relating to sales and service.* Ensure the relevant “Customer Information Management” systems are maintained, including a computerized customer and prospect database.* Be involved in the appropriate level of customer training.* Absorb training as necessary and attend all courses, seminars, and training meetings arranged.These principal areas of responsibility are not to be regarded as exclusive or exhaustive, as there will be other duties and requirements associated with the job which will be required to be undertaken. The Company reserves the right to require the performance of other duties from time to time which may be outside the normal work duties but within the capabilities of the job holder, in order to meet our obligations to our clients or other circumstances
