Lancôme Retail Education Manager

Job summary
Lancôme Retail Education ManagerResponsible for education and engagement strategyLead innovation in digital learning and experience
Job seniority: mid-to-senior level
Responsibilities
• Create and develop makeup education strategy• Lead online tutorials on social media channels• Develop training modules and materials• Support national BA Roadshow• Evaluate impact of education on sales and service• Work with Zone and DMI team for education• Lead national and senior make up artistry• Collaborate with Brand Educators• Develop digital education and engagement strategy• Provide feedback and collaborate with other teams
Requirements
• Previous sales and team management experience• Previous training and education experience• Exceptional training and coaching skills• Experience in effective sales techniques and customer service• Strong analytical skills• Creative makeup artistry skills• Strong online social presence• Strong Microsoft Office skills• Highly organized and detail-oriented• Strong communication and interpersonal skills
Key Skills Needed
• Sales and team management• Training and education• Coaching• Analytical• Makeup artistry• Online social presence• Microsoft Office• Organizational• Communication• Interpersonal