Large Loss Claims Handler

A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Motor Claims Handler who can manage some of their largest claims, often of millions of pounds in value.

To be able to confidently manage technically complex and often contentious claims of this value, you will already have experience of managing Large Losses over 100k on a regular basis.

You will be a confident and skilled negotiator with a proactive approach to resolving Large Loss claims, efficiently and effectively. Also, you'll be able to communicate clearly with all parties to ensure that your Clients' interests are at the forefront of all you do.

You'll be working in a strong, professional environment which will support your judgement and enable you to demonstrate your strong technical claims handling skills.

This is a role that can be performed on a hybrid working basis, between your home and their office.

The main responsibilities of the Large Loss Claims Handler role include:

• Investigate and resolve high value, complex, contentious and strategically important claims to ensure they are properly reserved and settled at optimum cost.
• Establishing how and why events occurred and the legal liabilities which may arise.
• Obtain all necessary evidence and relevant documentation including detailed statements from witnesses and other informative sources.
• Determine appropriate action for resolution of the case.
• Correspond with all parties to the case quickly and professionally.
• Control the progress of the case.
• Obtain medical or expert evidence and wage information where appropriate.
• Negotiate settlement where appropriate, in accordance with authority limits.
• Instruct and control defence solicitors, through to Trial if necessary.
• Ensure that costs are kept to a minimum.
• Provide structured feedback on any Large Loss claim outcome where wider technical benefit is identified.
• Act as a Technical Referral point to provide excellent claims handling advice, actively support the enhancement of the technical performance of the wider claims department
• Provide guidance and support to junior Claims Handlers through coaching

To be successful as a Large Loss Claims Handler you will demonstrate:

• Strong Motor Claims Handling experience of cases with values of at least 100k
• Excellent communication and negotiation skills
• Methodical and accurate approach to work
• Strong attention to detail and natural problem solving abilities