Address
Form of work
Salary£28,000-£31,000
Monday to Friday 8.30am - 4.30pm
We're seeking a Lead Administrator to join a family-run business in Chelmsford known for its excellent work environment.
Duties and responsabilities:
Managing a team of administration staff: overseeing and managing workloads
Project management of small projects in collaboration with electrical manager
Monitoring and reporting KPIs and targets
Office management - stock control, office maintenance
Updating and maintaining training records, including booking courses
Dealing with escalations and complaints
Monitoring staff performance
Helping establish and maintain office procedures
Credit control
Set up files for new projects, ensuring all necessary documentation is properly organised.
Carry out Inductions and training of all new personnel.
Support the Directors, including co-ordinating and organising diaries, training events, internal meetings, travel & accommodation bookings.
Update procedures for invoicing, expenses, and user guides for systems.
Work closely with Directors for all staffing matters.
Set team focus plans and carry out regular individual meetings.
Building relationships with clients, suppliers and engineers
Undertaking any necessary training and development
Any other ad hoc duties
Person Specification
- Fantastic leadership skills
- Problem solving skills
- Effective communicator - articulates ideas clearly and actively listens to others
- Decisive - makes well-informed and timely decisions
- Adaptability - flexible in dynamic environments
- Able to effectively motivate team members
- Strong attention to detail and accuracy
- Excellent organisational and time management skills
- Positive attitude
- Calm under pressure
- Self-starter
- Confident and proactive
- Exceptional customer service - friendly and professional
- Able to build and nurture relationships with staff, suppliers and clients
- Innovative - able to come up with new ideas for improvements
Desirable systems used:
Servicemate
Simpro
This role has free parking on-site and it is based 5 days in the office.
This is a great opportunity to be part of a lovely workign enviroment. If this sounds like you then APPLY NOW!
