Address
Form of work
Salary£28,000-£31,000
Monday to Friday 8.30am - 4.30pm
We are seeking a Lead Administrator to join a family-run business in Chelmsford known for its excellent work environment.
Duties and responsabilities:
· Managing a team of administration staff: overseeing and managing workloads
· Project management of small projects in collaboration with electrical manager
· Monitoring and reporting KPIs and targets
· Office management - stock control, office maintenance
· Updating and maintaining training records, including booking courses
· Dealing with escalations and complaints
· Monitoring staff performance
· Helping establish and maintain office procedures
· Credit control
· Set up files for new projects, ensuring all necessary documentation is properly organised.
· Carry out Inductions and training of all new personnel.
· Support the Directors, including co-ordinating and organising diaries, training events, internal meetings, travel & accommodation bookings.
· Update procedures for invoicing, expenses, and user guides for systems.
· Work closely with Directors for all staffing matters.
· Set team focus plans and carry out regular individual meetings.
· Building relationships with clients, suppliers and engineers
· Undertaking any necessary training and development
· Any other ad hoc duties
Person Specification
- Fantastic leadership skills
- Problem solving skills
- Effective communicator - articulates ideas clearly and actively listens to others
- Decisive - makes well-informed and timely decisions
- Adaptability - flexible in dynamic environments
- Able to effectively motivate team members
- Strong attention to detail and accuracy
- Excellent organisational and time management skills
- Positive attitude
- Calm under pressure
- Self-starter
- Confident and proactive
- Exceptional customer service - friendly and professional
- Able to build and nurture relationships with staff, suppliers and clients
- Innovative - able to come up with new ideas for improvements
Desirable systems used:
Servicemate
Simpro
This role has free parking on-site and it is based 5 days in the office.
This is a great opportunity to be part of a lovely working environment . If this sounds like you then APPLY NOW
