Lead / Field Service Technician

Are you passionate about coffee and technical excellence? Do you have a knack for fixing things and a love for the bustling energy of London and the South East? If so, we have the perfect job for you!
  
Coffee Machine Lead / Field Service Technician
London & South East
Salary up to £42,000 plus company car
Monday to Friday + “on call” rota for weekend cover
40 hours / week
31 days holiday (including B-H)
  
  
We’re on the hunt for a Coffee Machine Lead Service Technician who loves coffee as much as they love fixing things. If you have a passion for delivering top-notch service and enjoy working in a dynamic environment, we want to hear from you!
  
My client is the leading coffee machine supplier dedicated to bringing the best coffee experience to businesses across London and the South East. Their commitments to quality and exceptional customer service has made them a trusted name in the industry.
More than just a coffee company; our clients are artisans, storytellers, and coffee enthusiasts. Their mission is to source the finest beans from around the world, roast them to perfection, and share the magic of exceptional coffee with their clients.
  
An opportunity has risen for a dynamic and experienced Lead Service Technician to join their team in London and the South East. As a Lead Technician, you will play a crucial role in facilitating technical training, maintaining best-in-class engineering systems, and ensuring the smooth operation of their technical services.
  
  
Key Responsibilities & Role Overview:
As a Coffee Machine Lead / Field Service Technician, you will be the backbone of the customer service team. You will be responsible for installing, maintaining, and repairing a variety of coffee machines; La Marzocco, San Remo, Victoria Arduino and Conti.
  
Your role is crucial in ensuring their clients can deliver the best coffee experience to their customers. As the Lead / Field Service Technician, you will work with the Technical Manager to establish and maintain engineering systems that align with the company’s vision and values.
  
Required Skills & Qualities:
Previous experience in a similar role, essential to be in the TRADITIONAL coffee machine industry.
Strong mechanical and technical expertise
Willingness to travel across London and the South East.
Valid UK driving licence
  
  
Benefits:
Attractive compensation package .
Company vehicle & travel expenses covered.
Ongoing training & professional development opportunities.
Clear path for advancement within the company.
Discounts on coffee products and more.