Lead Product Designer (12 Months Maternity Cover)

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Product Designer (12 months Maternity cover)

About the role

We’re looking for a Lead Product (UX) Designer to join our Product Design team in Nottingham.

You’ll be joining a well established Design team, which includes Product Design, Design Strategy and our in-house creative Studio. The role will be dedicated to supporting our Customer strategies - helping to ensure our existing customers are succeeding with credit.

We’re looking for an experienced designer who has previous experience in (or is ready for) people leadership - as part of your time will be spent supporting and managing a small team of UX, UI and Content designers.

What you’ll do

• Partner with multi-disciplinary teams from across the business to co-create and shape Capital One’s digital products and experiences.

• Manage a small team of UX, UI and Content designers - supporting their day to day work, career progression and development.

• Apply strategic thinking to design effective and engaging end-to-end user experiences that carefully balance user needs, business goals, and technological capabilities.

• Be an active member of our well established Design Team, collaborating openly to create design solutions, review work and maintain our exceptional standard of output.

• Communicate concepts at a high level using wireflows and prototypes, seeking diverse perspectives and input from key partners to effectively drive the intent forward into market.

• Be customer obsessed - seeking and applying insights that ensure the experiences we’re creating are meeting our customers needs and helping them to be successful with credit.

• Build strong relationships with your partners in Tech - get to know the engineers, their needs and their operational challenges and opportunities to deliver the right solution into our customer’s hands.

• Effectively prioritising and delivering your expected outcomes and proactively assisting colleagues where needed to help the team's success.

What we’re looking for

• An impressive portfolio showcasing a solid understanding of user experience and interaction strategies that drive positive outcomes.

• You enjoy and have experience in developing designers’ skills and careers.

• Proven experience of advocacy for the customer and applying user insights to your thinking, as well as experience designing complex solutions for mobile app and web.

• Experience using Figma and related design tools.

It would also be beneficial (but not essential) if you had:

• A Bachelor’s Degree or commensurate studies in HCI, Design, Computer Science or other related field.

• Experience working in an Agile development process.

• Project management experience, particularly in tooling such as JIRA and Confluence.

• Experience working with web and mobile based technologies for strong conversations with tech partners.

Where and how you’ll work

This is a fixed term Maternity cover based in our Nottingham offices.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.