Address
Form of work
SalaryAbout The Role
Design and deliver learning pathways to the Technology division.
- Partnering with the Technology managers and capability leads to design and deliver learning pathways for each role or job family
- Build a deep understanding of training and learning requirements across all roles in Technology to build learning pathways
- Champion and support the development of the overall ‘Tech Academy’ initiative
- Review learning readily available versus learning to be provided externally
- Build learning pathways into our e-learning system where appropriate and explore the use of Learning Experience Systems
- Find and propose suitable partner organisations for external learning where needed
- Working with the HR Business Partner, implement the learning pathways for each role/job family across the Technology function
- Evaluate the success of the learning pathways and Technology-focused employee e-learning training content
- Working with L&D colleagues across other divisional teams, market and promote L&D opportunities for MO Technology employees that links to the learning pathways created
- Evaluate the quality, consistency, impact, and application of learning pathways/initiatives. Ensure external providers deliver within their SLA’s.
- Working with the HR Service Centre, manage the process of delegate administration including bookings and feedback.
About You
- You are passionate about delivering creative and successful Learning and Development solutions.
- You are familiar with roles within Tech teams
- You can translate requirements into tools available to support skills mapping and progression
- You can work independently to deliver solutions
- You are confident and enthusiastic about meeting with stakeholders to understand their needs
- You have outstanding interpersonal skills, enjoy working collaboratively and can build relationships across all levels of an organisation.
- You are comfortable working in a fast-paced environment, applying sound judgement and acting on your own initiative, adapting to change and new challenges as required.
- You are a highly organised individual and possess the ability to manage multiple projects, priorities, and deadlines.
- You are comfortable with using technology and using e-learning systems – in an ideal world you would have experience with Learning Experience Platforms (e.g. Learning Pool) to build user experience
- You are passionate about equity, diversity and inclusion and a champion of MO’s approach to inclusivity.
- Demonstrable experience of gathering requirements with several stakeholders and translating this into action/deliverables
- Knowledge of typical roles in Technology
- A solid understanding of different types of Learning and possible learning providers
- Experience with Learning Management Systems and Learning Experience Systems to build learning pathways
- Ability to exercise tact and discretion
- A demonstratable enthusiasm and passion for equality, diversity, and inclusion
About The Company
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 700,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.
Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:
- We find solutions
- We drive change
- We care
We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.
As a Motability Operations team member, you can expect:
- An annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
- Employee Discount Scheme with a huge number of retailers and an app to save on the go
- Discounted Electric/Hybrid Car Salary Sacrifice Scheme
- Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)
As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:
- 28 days annual leave with option to purchase and sell days
- Funded Private Medical Insurance cover
- Critical illness insurance
- Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
- Funded health screening for over 50s
- 1 day per year to volunteer – Staff can support a local charity or do a sponsored event whilst being paid for it
- Access to our fully accessible company allotment – Where we grow our own produce for local charitable organisations
- Access to Prayer room and quiet spaces whilst working in the office
We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;
- Dental Insurance
- Health and cancer screenings for you and your partner
- Discounted gym memberships
- Charitable giving
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.
We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.
Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.
