Learning and Development/Training Coach

Reporting to the Head of HR, the Learning & Development Coach will work as part of a dynamic and multinational team within the organisation, with responsibility for the training and development of team members across the global offices

Client Details

My client is a leading business service provider with thousands of employees worldwide. With a focus on delivering high-quality services across various industries, the organisation thrives on innovation and strategic thinking

Description

The L&D Coach will be responsible for;

• Delivering inductions to new starters and supporting with onboarding for new recruits across the business
• Delivering training courses, including but not limited to Introduction to Business Leadership coaching
• Maintenance of accurate learning records for employees
• Internal recruitment including sourcing, screening, interviewing and onboarding
• Supporting with HR reporting
• Call reviewing and analysis of calls, picking out calls that demonstrate competence to add to the I-Learning Library
• 121 coaching
• Support employees with use of the database and other applications
• Assessing competencies and skills of employees to ascertain where Learning and Development support is required
• Co-ordinating and managing matrix review meetings and annual reviews for team members
• Liaising with managers to understand requirements on their teams for upskilling and training
• Constant development of training programmes, including upgrading existing resources and creating new content, including updating e-Learning and LMS content
• Proactively seek ways to develop your own skills for the benefit of the organisation
• Engage with 3rd party suppliers to keep up to date with L&D
• Be an ambassador for best practice
• Updating & creation of online e-Learning modules
• Arranging whole company training sessions, online and face to face, where required

Profile

A successful Learning and Development Coach should have:

• Demonstrable experience in design, delivery and implementation of learning/training plans
• Solid experience in delivering 121 coaching and training at all levels, including leadership
• Ideally experience in a fast-paced high volume target-driven environment e.g. Sales, Recruitment
• Strong competency in LMS maintenance and training, and digital learning

Job Offer

• Competitive salary range of £32,000 - £39,000 plus benefits
• Hybrid working (circa 1-2 days at home) Office based in Altrincham
• Part-time working will be considered